Working as part of agile scrum team on the development a server-side product written in Java for a cyber-security system that is used by many devices across Siemens. The team’s main purpose is making sure that all devices that control railway systems can’t be vulnerable to any cyber-security attacks. • Test development in Python and Robot Framework• Extending functionality by creating python libraries for test environment• Creating test strategy plans• Reviewing merge requests from other team members• Development, update and support of several test environments (dockerized, Gitlab CI, real HW)• Creation, validation and maintaining strict documentation associated with tests• Experience in a diverse range of software technologies:- Python 3, Robot Framework, REST API, OpenAPI, Docker, Debian GNU/Linux- Cyber-security technologies (PKI certificates, TLS and signatures, OPC UA).- Partially involved: Java 11, PostgreSQL, Spring Boot, Hibernate, Keycloak

Worked in agile and scrum environment on the development of Service Control Point as part of Intelligent Network that is being used by more than 119 million subscribers. Module, functional, performance and integration testing. Python development of services for platform needs.• Improvement and creation of test cases according to existing documentation or from scratch• Identification of software errors and fixing them in cooperation with developers and architects• Integration testing of new features of SCP• Manual or automated verification of new and existing SCP functions by regression testing• Creation of documentation and testing notes• Maintenance of server testing platforms (both Linux and Windows)• Automation of processes and writing testing tools with Python • Preparing and conducting presentations for the client • Using a wide variety of software solutions on a daily basis:- HP Quality Center, Microsoft Team Foundation Server- PL/SQL Developer, MySQL Workbench- Postman, Liquid XML Studio• Experienced in a diverse range of modern software and ICT technologies:- Python (REST API, pymongo, requests, asyncio, Jupyter, Flask), C#, XSLT, XML, SQL- Redis, MongoDB, MySQL, Oracle Database- WSO2 API Manager, RabbitMQ, Ansible- Diameter protocol (Sy, IMS(Ro/Gy), SIP Interfaces)

Provided highest level of customer support and advanced troubleshooting of the complex technical issues (from software to hardware)• Technical consultations:- Outward communication with specific customers in special cases. Phone and email support.- Advanced troubleshooting and positioning known issues- Searching solutions jointly with developers• Achieving agreements with difficult customers• Compliment/Complaints processing and conflict management • Cooperation with the partner departments• Preparation of internal presentations, roundtables and refreshers

Provided technical support to an external partner - one of the world's biggest consumer electronics and computer software manufacturers; handling business-to-consumer interactions by phone and email.• Technical support;• Problem diagnostics and prompt solving;• Troubleshooting of the technical issues;• Fraud control management.

Managed medium-sized enterprise in all spheres of every working process.During my work company became the leader of gas equipment and heating technologies market in whole region. High variety of responsibilities was completely covered and implemented by me.• Controlling manufacturing and service processes• Receiving and maintaining states law permissions for high risk works• Managing rollouts, changes, compliance issues• Controlling hiring and personnel administration• Working with salary, pay-slips and taxation

Worked at dynamically growing medium-sized enterprise. Expanded selling and service network for whole region. Was responsible for high demand of client-oriented duties.• Meeting with clients for drawing up contracts• Maintaining communication with suppliers and service partners• Attending to exhibitions and conferences• Money management of purchases and deliveries