Maintain solution configuration management.Provide technical consulting for Team members, Technical Support Unit and Customer representatives.Ensure proactive and preventive actions to reduce Customers’ incidents and improve technical solution.Review Customer requirements, use cases and prepared solution description.Analyze and evaluate solution and changes impact to customer technical environment.Lead solutions delivery to customers.Review test plans and validation test cases.Perform follow-up analysis of customer requests to understand root causes and implement necessary actions.Ensure customer technical roadmap development and implementation.Support Business Analyst when demonstrating current or elaboration potential solutions.

Taking part in new card products design and their implementation within new card management system. Preparing user stories to ensure all necessary data is transferred from product systems to general ledger. Consider whole set of card reporting forms and ensure that required reporting is in place for new products. Assist other teams in dealing with card specific technical tasks like ISO8583 H2H interface setup, crypto operations using HSM.

Requirements elicitation, elaboration of technical solution out of requirements, setting up tasks for developers. Dealing with 3rd parties, namely processing center, card perso bureau, settlement banks. Main areas of involvement comprise a ISO8583 h2h implementation and certification, EMV contact/contactless card profile definition, preparing specifications for data transfer between parties, reconciliation procedures.

Responsibilities: Installation of processing system (front office, back office), personalization and fraud monitoring modules. Setting up processing host and personalization module according to functional specifications. Supporting bank employees in key management procedures. Assisting bank's staff in testing of processing center modules, troubleshooting and problem solving. Performing payment networks online and offline certification. Preparation of processing system to pass connectivity test and to put it into operations.Achievements: Test environment setup, Smartvista modules initial configuration, certification with payment networks, performance testing, migration from test to production environment

Managing team of IT experts in card business support, business requirements analysis, IT solutions for card business processes automation, incident and change management supervision, negotiation with vendors, business continuity management according to card systems disaster recovery plans.

Card Management System & Acquiring Management System support, incident management, business requirements analysis, negotiation with vendor, creating deployment plans, applying patches & hotfixes.

Responsibilities: Card management system implementation, support and developmentAchievements: Analysis of solutions to substitute legacy card back-office. Implementation of Transmaster Card Management System (Tieto) and migration of card products from KCS (Tieto). Implementation of additional back-office modules (Tieto) for personalization - Card Security Module, CBS integration - Bank Accounting Interface and Analytical Accounting Module. Setup credit card module with support of grace period and other innovative featured. Maintenance of card systems. Negotiation with vendors on software support and development topics.

International Payment System products certification, Card management system implementation, Payment cards related software development, Personalization facilities installation