Leader with a demonstrated history of working in the outstaffing and outsourcing industries. Skilled in Operations Management, Service Delivery, People Management, Process Improvement and Coaching. Extensive experience in managing strategic planning, client relations, consultative services, business processes. Result-based decision maker with excellent communication, leadership and motivation skills. Exceptional Customer Service skills.Feel free to contact me at:dmytroqachan@gmail.com+380970659960
Medvoice
View- Website:
- platform.medvoice.net
- Employees:
- 24
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Chief Operating OfficerMedvoiceKyiv, Kyiv City, Ua -
Interim CooFreelance Jan 2023 - PresentI am acting as interim COO to help small and medium businesses thrive and overcome their limits to growth. Every company is unique and receives a tailor made approach from analyzing the request to long term strategy, step-by-step plan to implement it and any additional help needed to get on track with it. My major areas of expertise are strategic planning, sales and marketing, customer success, business operations effectiveness, recruitment and HR, team management.
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Chief Service Delivery & Operations OfficerNewxel Jun 2020 - Nov 2022Kyiv City, UkraineLead and managed day to day operations of Account Management, Employee Experience, Managed Services, Reporting, Recruitment, HR and Training, as well as changed overall operational efficiency of the company.- Design and implementation of business strategies, plans and procedures with the Executive team.- Management of key strategic projects and initiatives.- Implementation and maintenance of the delivery process which will delight customers through excellence in Service Delivery, including both external (b2b - clients) and internal (b2c - people inside the company) customers.- Supervision of daily operations of the company and all functional departments.- Creation and improvement of business processes across different functional departments.- Change management and digital transformations.- Deep involvement in Sales and Business Development (with key clients).- Managed relationships with the key partners and vendors.- Lead employees to encourage maximum performance and dedication.My involvement in different areas of operations changed according to the company needs to ensure maximal efficiency, a few examples of conducted internal projects:- Initiated and managed a creation of the internal recruitment school, which allowed to scale the Recruitment team to over 30 people within a limited budget and timeframe.- Negotiations on Agreement reviews with the key clients.- Helped to review and rebuild internal processes in the Sales department, including selection of new tools and vendors to make the whole process more streamlined and cost effective.- Started and managed the process of company’s security certification (from selection of the vendor and negotiations to internal cooperation with vendor and ensuring compliance).- Facilitated and helped with transition to one CRM system for Marketing and Sales departments to ensure a more synchronized process. -
Head Of Recruitment OperationsNewxel Aug 2019 - Jun 2020Kyiv City, UkraineSuccessful management of full cycle recruitment for our clients, beginning with a creation of job descriptions according to client’s needs, selection of sourcing strategies and adaptation of recruitment processes for growing organizations who are building complete teams across multiple disciplines and department functions, ending with offer negotiations, creation of benefits package and implementation of retention strategies.Deep involvement in Sales process and negotiations, vast experience with pre-sales, sales calls, sales meetings (in person as well), presentations, road trips (Israel and EU). Main markets - Israel, EU, US.In collaboration with the CEO & COO, I had been forming teams for Newxel Partners (150+ people) with a particular attention to the key positions for the projects, including sometimes hands-on involvement in interviewing and recruitment. Main positions filled: CFOs, CTOs, Product Managers, Lead Developers (React, Angular, Vue, Java, Python, C++, .Net, etc.), UX Architects, Lead AQAs, DevOps, Embedded Engineers.At the same time I was involved in forming and scaling the internal operational team of Newxel itself, playing the key role in interviewing and selection. -
Recruitment Team LeadNewxel Dec 2018 - Jul 2019Kyiv Region, Ukraine- Formed and managed the core recruitment team. - Built internal processes, ensured high performance level of the team.- Conducted 1-1s, helped team members to set quarterly goals and achieve them.- Played the key role in closing deals with clients and delivering the results. -
Senior Technical RecruiterNewxel Feb 2018 - Nov 2018Kyiv Region, Ukraine- Full cycle technical recruiter specialized in hardware and embedded systems recruiting for consumer electronics, medical devices, telecommunications, hi-tech companies.- Extensive experience in sourcing, securing and closing the hard-to-find candidates with strong technical backgrounds in Networking, Artificial Intelligence, Machine Learning, Data Mining, Cloud Storage/Migration and Enterprise SaaS.- Participation in pre-sales and negotiations with clients. -
It Recruiter8Allocate Jan 2017 - Jan 2018Kyiv Region, Ukraine- Responsible for sourcing and identifying top candidates through various strategies including cold calling, LinkedIn connections, hosting networking events and referrals.- Screened candidates for technical fit to job requirements.- Individually prepared each candidate for every interview process by highlighting how to address strengths and weaknesses, providing hiring manager feedback, and describing how to word answers in the most effective manner to win the interview.- Influenced hiring decisions by providing references, work portfolios, and coding tests as selling points. -
It Recruiter8Relocate Nov 2016 - Jan 2018Kyiv Region, Ukraine- Relocation of specialists from all around the world (IT/engineering).- Global sourcing, main locations LATAM, EU, Ukraine, Africa.- Recruitment process from A to Z: mapping internal resources, helping to create or adapt job descriptions, in-depth interviews, background checks, contract negotiations, job offer negotiations.- Talent management. -
International It RecruiterFreelance Jun 2015 - Jan 2018WorldwideHelping clients from Ukraine, USA, Germany, Israel to find and hire best matching talents.Major skills - sourcing, interviewing, negotiations.
Dmytro Kachan Skills
Dmytro Kachan Education Details
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Bila Tserkva National Agrarian UniversityEconomics And Management -
Economics -
Free Code CampComputer Software Engineering -
Bila Tserkva National Agrarian UniversityFinances And Credit -
Bila Tserkva National Agrarian UniversityFinances And Credit -
Intellectual Property
Frequently Asked Questions about Dmytro Kachan
What company does Dmytro Kachan work for?
Dmytro Kachan works for Medvoice
What is Dmytro Kachan's role at the current company?
Dmytro Kachan's current role is Chief Operating Officer.
What schools did Dmytro Kachan attend?
Dmytro Kachan attended Bila Tserkva National Agrarian University, University Of Missouri-Columbia, Free Code Camp, Bila Tserkva National Agrarian University, Bila Tserkva National Agrarian University, Justus Liebig University Giessen.
What are some of Dmytro Kachan's interests?
Dmytro Kachan has interest in Economic Empowerment, Civil Rights And Social Action, Environment, Education, Science And Technology, Human Rights, Arts And Culture, Health.
What skills is Dmytro Kachan known for?
Dmytro Kachan has skills like Loans, Communication, Selling, Mathematics, Investments, Marketing, Foreign Languages, Business Planning, It Recruitment, Recruiting, Headhunting, Human Resources.
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