- Designed Development department processes and workflow from scratch using the Kanban method, Agile mindset and practices and Lean philosophy- Continuous improvement, search for bottlenecks and work towards resolving them- Participated in the design of HR core processes (Performance reviews, 1-1, vacations/sick leaves, onboarding/offboarding)- Participated in departments interaction processes improvement (Development, Product, Marketing, Support, Antifraud, Finance)- Manage scope and commitments for 2 products with 3.5+ million users and 2 service teams (DevOps & Node)- Release process creation (process, scope, strategy, schedule, release notes) and its management for 2 products and several services (3-6 releases per week)- Maintain process and product documentation- Worked closely with Product Managers, UI/UX Designers, and Product Analyst to make everything clear in the requirements for the Dev team: elicitation, analysis, refinement, use cases, thinking about user experience, finding where we can develop MVP scope and deliver improvements in small batches, A/B tests (feature flags)- Requirements funnel improvement from the moment the PdM created draft requirements to the moment it’s successfully delivered on Production and rolled out on all users- Participated in dev team hiring from 5 to 30 teammates (Team Leads, Devs, DevOps, QAs, PMs)- People onboarding- Feature management (configuration and updating on Prod, Stage envs)- Regular meetings facilitation- Atlassian administration (Jira & Confluence, automation, integrations, etc.)

- Product development using Scrum framework- Investigation and resolving of existing project and team pains- Maintain product documentation- Pre-sale activities

- Worked with clients from Spain, France, Finland, Great Britain, Germany, Israel, USA, Australia- Expertise in Product, Service, Booking, Rental or hybrid types marketplaces development- Rapid MVP development from a scratch with a tight deadline and limited budget- Used Waterfall methodology and Agile principles based on client and project requirements- Managing up to 7 projects simultaneously with multiple teams- Creation of technical documentation (SRS, WBS, User workflow diagrams, API docs)- In-depth knowledge of Stripe and PayPal APIs- Pre-sale and QA activities- Stripe Connect API solid knowledge

- Got expertise in E-Commerce projects- 3-rd place in TOP E-Commerce developers in Ukraine- 7-th place in TOP IT-Companies in Ukraine- Lead a team of 12 professionals- Negotiating all stages of project development- Preparation of a Commercial Proposal for the client- Preparation of Technical documentation- Planning the work of all department and each employee in particular- Resolve organizational questions in the company- Mentoring a junior Project Manager and developers

- Working closely with clients to develop exactly what they wanted in time and budget- Sales management activities: search for new clients, pre-sale- Business analysis activities: Creation of project and technical documentation- Project planning, execution and delivery- Managing 6-8 projects simultaneously with multiple teams- SEO for e-commerce projects- Quality assurance activities: testing tasks and project in general- Technical support activities for existing clients and projects

- Daily communication to build long-lasting relationships with customers and carrier partners in the USA- Identifying customer business needs- Sales and negotiation freight rates with customers and carriers- Monitoring cargo orders- Overseeing deliveries, ensuring they are timely- Contacted vendors and/or claims adjustment department to resolve problems with shipments