Was responsible for the planning and execution of the products through their product life-cycle. This included defining the product vision, gathering and prioritizing product and customer requirements, and working closely with engineering, sales, marketing and support to ensure that the customer satisfaction goals were met while keeping an eye on the revenue targets. My job included ensuring that the product supported the company’s overall strategy and goals.Key Responsibility Areas:• Own the vision, market and product requirements• Define product strategy and oversee its implementation• Requirements gathering, validation, analysis & prioritization• Maintain and communicate product roadmaps• Engage closely with the Engineering Team to achieve the best technical implementation methods and reasonable execution schedule• Define and maintain product list pricing• Release definition, scheduling and continuous release planning together with R&D • Product life cycle management• Portfolio profitability analysis• Maintain product documentation (sales toolkit)• Competitor analysis• Product-level support to sales/presales

Was actively involved in defining process for the Pre-Sales within the organization. Managed the entire Pre-Sales Life Cycle from query/response till closure of the contract. Was instrumental in closing multiple multi-million dollar bids via the Bid management process. Successfully engaged with CxO level audience and conducted workshops and demos with strategic business users.

Key Responsibility Areas:• Lead a team of professionals to provide Technical Presales support at a global level• My team was able to achieve the highest quality and most compelling solutions/proposals to prospect’s business requirements. • Understand customer requirements, map these customer requirements and design overall solution • To help shape the proposition being built in conjunction with other solution team members.• Customer interactions for RFP presentation, Workshops and Solution Demos• Preparation of Technical and commercial response to RFx including the technical and commercial Proposal and.• Preparation of costing for the Project• Interfaces with customers to assist them define business and technical requirements & help them in preparation of RFx documents (Reverse RFx).• Participates in Win / Loss Reviews and incorporates needed modifications to solution bid management processes.

Client – DataStream Technology Sdn Bhd (GSM Operator)Location – Brunei Key Responsibility Areas:Project Management:• Oversee the development and tracking of integrated project plans.• Oversee the development of project deliverables.• Establish and maintain project communications.• Manage third-party partner and/or vendor relationships, as necessary. Project partners include:o Hughes Software Systems – Mediationo eSuria - Local Sun Microsystems representative for Hardwareo Wipro – Data warehouse • Timely delivery of 3rd party hardware and software.• Invoicing Client on achieving payment milestones for all deliverables.• Maintain project tracking and information systems• Identify and manages project issues• Establish and maintain processes to manage scope throughout the project lifecycle• Handling of all onsite Operational and Logistic issues.• Budgeting and Finance handling for Onsite operations.• Functional reports for ManagementClient Management:• Responsible for ongoing client satisfaction• Manage peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.)• Develop relationships with key client stakeholders and client executives• Provide day-to-day project contact for the client.

• Responsible for the overall operations in Mumbai that included project executions and marketing facets.• Frequently deputed to technically assist prospective closures and creating a market presence. • Involved with the day-to-day project management of EBPP and Content Management projects with two leading Telecom Companies in Mumbai.Client: Hutchinson Max telecom Ltd (formerly Orange and now Vodafone)Key Responsibility Areas:• Interaction with the client for gathering of business requirements and on deliverables issues.• Conducting Gap Analysis, Project estimation and execution in terms of schedule and resources.• Providing technical direction and guidance to the Project Leaders and Module Leaders.• Reviewing status reports.• Ensuring adherence to Quality Standards by the team members by rigorous testing of the systems and close interaction with developers during development stage.• Ensuring high motivation levels and commitment among the team members. • Appraising performance of Project Team members.Clients: Indiatimes, Bank of Punjab and Air SaharaSpearheaded the customization of MDX+; an SMS based solution for sending and receiving of content by customers on legacy phones. Handled teams with size ranging from 5 – 12.Key Responsibility Areas:• Liaising with clients for capturing the requirements• Ensuring that the solution is delivered according to the expectations.• Working with the technical team in devising process flows • Ensure a positive, collaborative work environment for the team• Creating project documentation and managing the project