Passionate about customer satisfaction and problem-solving in the realms of service and sales force cloud. I diligently conduct audits and quality checks to ensure top-notch service delivery. Proficient in handling order processing, quoting, crediting, reshipping, and tracking through the HD Supply Platform. I have expertise in order management within the SAP SD module. Providing timely and effective solutions to client queries, I prioritize based on urgency. Efficiently managing deadlines on an hourly basis ensures seamless operations. I keep the team informed and aligned through daily huddles, prioritizing and allocating orders based on their urgency and importance. Experienced in handling ADOCH requests and bulk queries, I'm also proficient in accounts payable operations.