Dwayne Natwick,Crisc,Cism,Cisa Cissp,Ccsp,Cgrc,Csslp, Mvp Email and Phone Number
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I am a vision-driven and goal-focused leader with a history of success managing the full lifecycle of Cyber Cloud Security and IT products and services including sales and marketing. Currently, I am CEO and Principal Cloud and Security Training Architect of my own business, Captain Hyper-scaler, LLC, a Microsoft Learning Partner and CompTIA Authorized Delivery Partner. I am involved and specialize in training and content development, as well as product and service strategy. Previously, I have been the Global Principal Cloud Security Lead for Eviden, an atos business, led the Cloud Architect team at Opsgility, a Microsoft Learning Partner, have been a Senior Product Manager at global system integrators, Cloudreach, NTT Managed Services, and Ricoh, providing product strategy, life cycle, and service offerings for Multi-Cloud Infrastructure Services to maintain secure, compliant hosting with purpose-built infrastructure that clients need for their application environments. I also create and provide training for internal and external customers in workshop or certification preparation formats. I was with the RICOH family from 2006-2019 progressing through roles of increasing scope and responsibility. During this time, I have also received RICOH’s Service Excellence Award (for highest IT Services revenue in the U.S.) and was selected to participate in Ricoh’s Emerging Leaders Program in 2018.I leverage my hands-on network engineering and design experience coupled with the business acumen and project management skills to ensure critical project delivery that is on-time and within budget. My track-record consists of quantifiable results and major contributions to the achievement of business goals and objectives.In addition to my work experience, I have a Master of Science in Business Information Technology, a Bachelor of Arts in Business Management, and several current industry certifications including: Project Management (PMP), ISC2 Information Security Cert (CISSP, CGRC, CCSP, CC), Microsoft Certified Trainer, Security and Azure MVP, Microsoft Cybersecurity Architect Expert, Azure Solutions Architect Expert, Azure Administrator Associate, Azure Security Engineer Associate, Azure AI Engineer Associate, Azure Developer Associate, Azure Data Scientist Associate, AWS Cloud Practitioner, and Azure Fundamentals.Please connect with me if you feel my experience matches your business needs, or if you simply want to expand your network by connecting with like-minded professionals. Follow me on Twitter @DwayneNCloud and my blog: captainhyperscaler.com
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Manager, Instructor ProgamIsc2Detroit, Mi, Us -
Ceo | Principal Cloud And Security Training ArchitectCaptain Hyperscaler Oct 2023 - PresentI am functioning within the company as the CEO, Security Officer, Principal Cloud and Security Training Architect. Captain Hyperscaler, LLC is a cloud and cybersecurity training company that provides certification training to businesses direct and through training providers. Direct contract training is provided through ISC2. Contracted training is available for Microsoft and CompTIA. -
Technical Advisory Board MemberPackt Jul 2023 - PresentBirmingham, England, GbTech Advisory Board member, I am involved in shaping our publishing roadmap – the topics and tools that Packt publishes books on. I take part in guiding the global conversation and giving back to the community where I can influence the learning of many Tech Pro professionalsWhile being a Packt advisor, I am asked to:1. Provide Quarterly portfolio consultation of topics/tech/tools required for job role roadmaps.2. Help identify popular trends in the tech market.3. Help identify missing gaps in the product portfolio.4. Provide feedback on book outlines.5. Provide insight into job role user personas.6. Review research reports generated by Packt -
Security Pro Community ManagerPackt Apr 2022 - PresentBirmingham, England, GbExpansion and growth of the Security Pro community through membership, events, forums, and activities. Create thought leadership to the community through book clubs, certification study groups, and other activities. -
Authorized Instructor - DirectIsc2 Oct 2022 - PresentAlexandria, Virginia, UsProvide certification training for official ISC2 courses. Participate in webinars as a subject matter expert for exam preparation, author blogs and training content, volunteer for event support. -
Cloud Training Architect - Mct Regional LeadOpsgility Jun 2020 - PresentFlower Mound, Tx, UsResponsible for delivering amazing instructor-led training and creating amazing on-demand training and hands-on training for ISC2 and Microsoft certifications. Infrastructure/Security Subject Matter Expert for Microsoft Azure and Microsoft 365 driving the Microsoft Azure Infrastructure Track on SkillMeUP.com and our ILT offerings.Previously was Cloud Architect Team Lead. Managing the team of architects and CSMs delivering instructor-led training, content development, and consulting. -
Global Principal Cloud Security LeadEviden Jul 2022 - Oct 2023Bezons, France, FrI am the Technical and Business Subject Matter Expert (SME) for the entire Eviden, an atos business, Security Compliance and Identity portfolio with an ability to break down and explain use cases and value proposition to internal and external customers.I am building the deep insights into customer demands and needs to help shape and refine the offering and go-to-market strategy for Cloud Security. Provide ownership of the Cloud Security roadmap and its alignment with hyperscaler strategy, market trends, client demands and Eviden Cloud offerings strategy. Leadership of technical programs and projects that develop saleable units of products in alignment with the Cloud Security growth strategy.Recognize and forecast potential trends in security, compliance, and identity to determine gaps in services that need to be filled. Build business plans and strategy for those new services and solutions.Position started under Atos and spin to Eviden completed in April 2023. -
Global Principal Cloud Security Technical LeadAtos Jul 2022 - Jul 202395877 Bezons, FrI am the Technical and Business Subject Matter Expert (SME) for the entire Atos Security Compliance and Identity portfolio with an ability to break down and explain use cases and value proposition to internal and external customers.I am building the deep insights into customer demands and needs to help shape and refine the offering and go-to-market strategy for Cloud Security. Provide ownership of the Cloud Security roadmap and its alignment with hyperscaler strategy, market trends, client demands and Atos Cloud offerings strategy. Leadership of technical programs and projects that develop saleable units of products in alignment with the Cloud Security growth strategy.Recognize and forecast potential trends in security, compliance, and identity to determine gaps in services that need to be filled. Build business plans and strategy for those new services and solutions. -
Senior Product ManagerCloudreach, An Atos Company Nov 2021 - Aug 2022London, GbManaging the strategic product portfolio for global migration and security service lines. This includes public cloud architecture for AWS, Azure and Google Cloud. Build service requirements, business plans, and strategic roadmap for assessment, cloud adoption, migration, and cloud optimization. Create and execute certification roadmaps and workshops for sales, solution architects, service delivery, development, and operations. Deliver Microsoft certification training and workshops. Create training content. -
Product Manager, Cloud And Infrastructure ServicesSecure-24 Apr 2019 - Jun 2020Southfield, Mi, UsManaging the strategic product portfolio for Infrastructure services. This includes public (Azure, AWS, Google, Oracle), private (Secure-24), hybrid, and multi-cloud services. Create and execute certification roadmaps for sales, solution architects, service delivery, development, and IOC. Deliver Microsoft certification training. Manage the product life cycle and service offerings to maintain secure, compliant hosting with purpose-built infrastructure that clients need for their application environments. These applications include SAP, SAP HANA, Oracle, JDE, Hyperion, PeopleSoft, and Microsoft. -
Senior Product ManagerMindshift, A Wholly Owned Subsidiary Of Ricoh Usa, Inc. Oct 2014 - Apr 2019Exton, Pa, UsManaging the product portfolio for mindSHIFT cloudSHIFT hosted infrastructure services. This includes public, private and hybrid cloud services, and hosted desktop services.Previously managed Total IT Management and various Security services, such as Email encryption, Spam filtering, and Dual factor authentication.Manage the product life cycle and service offerings for Cloud and Hosting services to maintain autonomy with services that customers want and need for their technology environment. -
Senior Services Development Manager, Sr. Product Manager, Solutions ArchitectMindshift, A Wholly Owned Subsidiary Of Ricoh Usa, Inc. May 2006 - Apr 2019Exton, Pa, UsIn my current role with RICOH, I oversee a product portfolio for hosted infrastructure services including public, private, hybrid cloud, and desktop services while providing leadership for the overall direction of cloud and data center services product lifecycle and development. I also direct full product lifecycle and service offerings for Cloud and Hosting services while maintaining alignment with customer technology goals and objectives and manage Total IT Management and all security services including email encryption, spam filtering, and dual-factor authentication.Key Achievements:★ Achieved 200% migration and support services growth within 18 months through successful strategy design, development, and launch of training program for Azure and AWS cloud assessment.★ Stimulated 11% growth year-over-year by strategizing and orchestrating execution of rebranding efforts and launch of hosted desktop services. -
Central Region It Services Program ManagerMindshift, A Wholly Owned Subsidiary Of Ricoh Usa, Inc. Apr 2013 - Oct 2014Exton, Pa, UsPreviously facilitated process and portfolio training, provided design guidance and project leadership for IT Services Portfolio encompassing Unified Communications, Backup and Security Solutions, Engineered IT Solutions, and Proactive Managed IT Services.Select contribution:★ Significantly increased overall growth of IT Services solutions within the organization by guiding management of opportunities within the Ricoh pipeline and cultivating new opportunities within the Central Region marketplaces. -
It Services Solution Architect, Project Manager And Pre-Sales EngineerMindshift, A Wholly Owned Subsidiary Of Ricoh Usa, Inc. Apr 2011 - Apr 2013Exton, Pa, UsAs a project manager for IT Services and pre-sales engineer, I delivered functional execution of requirements related to pre- sales design engineering and post sales project management including network and server design, VoIP, business continuity, and disaster recovery.Select Contributions:★ Owned task of growing the Ricoh IT Services business starting with an initial revenue of $400K per year in Michigan and raised it to over $2M within one and a half years.★ Generated new IT Services opportunities within Detroit market and provided support and training to the Central Region for business development and service process consistency. -
Solutions Architect / Solutions EngineerMindshift, A Wholly Owned Subsidiary Of Ricoh Usa, Inc. Jul 2009 - Apr 2011Exton, Pa, UsDevelop, grow and create IT Services opportunities within the Detroit market. Specify and manage opportunities within the Ricoh pipeline to increase overall growth of IT Services and Solutions within the organization.Presales design and post sales project management of IT Services and document management solutions. Including Network and Server design, VoIP, enterprise document management, etc. -
National It Support Engineer / Solution ArchitectMindshift, A Wholly Owned Subsidiary Of Ricoh Usa, Inc. Mar 2009 - Jul 2009Exton, Pa, UsDevelop, grow and create IT Services opportunities within Global and Enterprise accounts. Specify and manage opportunities within the Ricoh global pipeline to increase overall growth of IT Services and Solutions within the organization. -
Network Support Engineer, Solution Architect, PmpMindshift, A Wholly Owned Subsidiary Of Ricoh Usa, Inc. May 2006 - Mar 2009Exton, Pa, UsHired into Lanier Worldwide prior to the merger to Ricoh Americas Corporation. Provide pre-sales Engineering design and support for Ricoh's Network Services offerings. Provide project management for Network Services implementations. Moved to National IT Support Engineer within Ricoh in March 2009.Key accomplishment:★ Service Excellence Award for highest IT Services revenue in the U.S. – RICOH USA -
Project Manager, Network EngineerAjilon / General Motors Apr 2005 - May 2006Managed Cabletron to Cisco Plant Floor Network migration projects (fiber optic cable and network equipment installation, deployment, testing) and configured wireless access points and synchronized installation for assembly line diagnostic network.Key Accomplishment:★ Spearheaded implementation of General Motors' Cisco network migration project which encompassed multiple assembly and metal fabrication plants.
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Solutions Architect, Consultant, Project ManagerDatamanagement Dec 2003 - Apr 2005Technology consulting company in which I provided design, documentation, business development and project management services for enterprise customers.
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Regional Sales ManagerThe Siemon Company Aug 1999 - Sep 2003Watertown, Ct, UsManufacturer representative for Michigan. Company liason for design, support and sales to distribution, installation, consulting and end user companies. -
Cpc Branch ManagerAlltel Jan 1995 - Aug 1999Little Rock, Ar, UsSales and Operations manager of Communications Product Center for Alltel's Telecommunications distribution division. Managed team in sales and operations processes in order to recommend, sell, process, ship and receive orders on a daily basis. -
Vp Sales And MarketingSynergy Communications, Inc Jun 1984 - Jan 1995Telecommunications and Network installation company specializing in telephone system and network cabling installation. Created marketing brochures and generated sales revenue for services. Provided additional installation support for projects.
Dwayne Natwick,Crisc,Cism,Cisa Cissp,Ccsp,Cgrc,Csslp, Mvp Education Details
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Walsh CollegeProject Management -
York College Of PennsylvaniaAccounting
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