Dawn Ngaamo Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Spark Ventures is a business incubator that develops and tests new technology ideas in the market with the focus of discovering future markets and possibilities. Ventures in the incubator include: Vigil, Qrious, Lightbox, Bigpipe, Morepork, Semble, Putti, and Skinny. As a senior member in the Software Delivery team I provide support across the team and to the Head of Delivery and work on strategic initiatives supporting their implementation and operations. In this role I have:•… Show more Spark Ventures is a business incubator that develops and tests new technology ideas in the market with the focus of discovering future markets and possibilities. Ventures in the incubator include: Vigil, Qrious, Lightbox, Bigpipe, Morepork, Semble, Putti, and Skinny. As a senior member in the Software Delivery team I provide support across the team and to the Head of Delivery and work on strategic initiatives supporting their implementation and operations. In this role I have:• Actively recruited both technical and non-technical roles and scaling team practices• Successfully designed and rolled out a personal and professional development program• Implemented a network of 1:1s for individual coaching and mentoring• Implemented a cellular team based structure with the support of the Head of Delivery• Provide coaching proactively to teams and individualsAs an Agile Coach my responsibilities included:• Coach and mentor the leadership and delivery teams in Agile methodologies• Be Scrum Master and provide support to the team when needed• Facilitate events, workshops, and meetings• Look for and act on efficiencies• Help create clear communication channels I was promoted to Acting Head of Delivery from Agile Coach to continue to lead and support the Software Delivery team while the position was being filled. Responsibilities include:• Planning the growth of the team based on demand• Recruiting and interviewing new technical staff in to the Software Delivery team• Managing outsourcing partners and vendor performance• Planning and logistics for delivering quality solutions to ventures• Mentoring or coaching individuals • Providing objective guidance, without personal or political considerations• Implementing agile (and other) techniques in different cultures and environments• Running projects of varying size and complexity• Supporting teams to stay on track with agile techniques, and fine-tune as needed Show less

Auckland

Orion Health is a leading global provider of healthcare integration solutions and as a senior member in the Development leadership team I provide leadership, coaching, and education on project and people management to my peers and other teams. I am responsible for managing a cross-functional development team and their flow of work to support and progress a Clinical Data Repository that is a base product for several Orion Health Clinical solutions. Actively collaborate with stakeholders… Show more Orion Health is a leading global provider of healthcare integration solutions and as a senior member in the Development leadership team I provide leadership, coaching, and education on project and people management to my peers and other teams. I am responsible for managing a cross-functional development team and their flow of work to support and progress a Clinical Data Repository that is a base product for several Orion Health Clinical solutions. Actively collaborate with stakeholders and implementation teams, impact decisions and identifying gaps to address. Currently focused on improving efficiency as the team is now high performing. • Work under broad direction. My work is often self-initiated. Accountable for meeting allocated technical and/or project/supervisory objectives. Establish milestones and have a significant role in the delegation of responsibilities.• Take full responsibility for the definition, documentation and successful completion of work, ensuring that realistic project, quality, change control and risk management processes are maintained. Monitor and control resources, and manages expectations of all project stakeholders.• Take initiative to keep skills up to date. Mentor colleagues. Maintain an awareness of developments in the industry. Analyse requirements and advises on scope and options for continuous operational improvement. • Provide support and line management to the team, ensuring alignment between our company, team and individual objectives. Measure performance and highlight areas where personal development support would be beneficial – both to those looking to accelerate their career as well as those requiring extra assistance in their given role. Show less

Auckland, New Zealand

Orion Health is a leading global provider of healthcare integration solutions. As a senior member of the Project Management Office I am responsible for providing direction and leadership to the project teams I work with whilst maintaining relationships and facilitating project delivery.Work with multiple development and service teams consecutively, that range in size from 7-45 members.Have effectively introduced and maintained a mixture of Agile & Kanban practices in multiple teams… Show more Orion Health is a leading global provider of healthcare integration solutions. As a senior member of the Project Management Office I am responsible for providing direction and leadership to the project teams I work with whilst maintaining relationships and facilitating project delivery.Work with multiple development and service teams consecutively, that range in size from 7-45 members.Have effectively introduced and maintained a mixture of Agile & Kanban practices in multiple teams. Implemented new process that has improved quality, speed of delivery, and communication within the teams, cross teams, and the organisation. Show less

Wellington & Auckland

As an experienced Project Manager specialising in Agile principles and practices I worked on SlapFu’s key accounts including;

Responsible for administration, logistics, and delivery within a highly compressed time-frame:• Worked with project teams and suppliers to identify out-of-the-box and custom functionality, business processes, and application context for training• Created critical training and induction material for council staff in preparation for the amalgamation of the eight local councils• Supported new technologies and services being deployed for use by council staff from the SD&O program… Show more Responsible for administration, logistics, and delivery within a highly compressed time-frame:• Worked with project teams and suppliers to identify out-of-the-box and custom functionality, business processes, and application context for training• Created critical training and induction material for council staff in preparation for the amalgamation of the eight local councils• Supported new technologies and services being deployed for use by council staff from the SD&O program through user training and materials• Helped in the buy-in and adoption of tools, services, and business process such as the Self Service Website, Citrix, and HP Service Manager Show less

Successfully introduced Agile principles and practices to the heaps! development team, increasing software quality, improving the Kiwibank partner relationship, met release deadlines, and created sustainable work practices.

Successfully coached internal technology project team to produce solution for Human Resources staff induction process including changing work practices to increase turn-around speed, quality, and fulfil the Customers expectations on delivery. Methods to achieve this included;• Introducing team to Agile principles and practices where practical, Ruby on Rails, manual and automated testing practices• Encompassing Customer as apart of the team, clearly setting expectations, creating… Show more Successfully coached internal technology project team to produce solution for Human Resources staff induction process including changing work practices to increase turn-around speed, quality, and fulfil the Customers expectations on delivery. Methods to achieve this included;• Introducing team to Agile principles and practices where practical, Ruby on Rails, manual and automated testing practices• Encompassing Customer as apart of the team, clearly setting expectations, creating sustainable work practices• Increasing importance of user-interface and experience to produce a solution that doesn't require training Show less

Led the Jimungo team, directed the development, managed vendors and sponsors. Responsible for the Jimungo product strategy and execution, ensuring that sponsors marketing targets were met, development was quicker to market, the operation cost of developing additional games was reduced, and the quality of work increased. • Managed technology partners and relationships including negotiating substantial discounts on software licensing costs.• Minimised the amount of effort in the… Show more Led the Jimungo team, directed the development, managed vendors and sponsors. Responsible for the Jimungo product strategy and execution, ensuring that sponsors marketing targets were met, development was quicker to market, the operation cost of developing additional games was reduced, and the quality of work increased. • Managed technology partners and relationships including negotiating substantial discounts on software licensing costs.• Minimised the amount of effort in the development of Jimungo games from 3 weeks to 2 days. • Substantially increased the amount of quality output completed through the introduction of appropriate testing.• Provided coaching and mentoring for team and other staff in Agile development and management. • Managed operational and tactical tasks including troubleshooting, monitoring of critical systems, stand-ups, development planning, backlog management, marketing, web mastering, and reporting.• Completed Design and Testing roles within the Jimungo team• Managed development work in other areas of the business for AA, Progressive Foods, and Adlabs. Show less

Provided leadership and support for a cross-functional team and managed vendors. Responsible for the TruCast data strategy and execution, ensuring that Fortune 100 clients and a growing distribution channel were covered in an efficient, flexible, and scalable manner.• Defined data vision with input from internal and external customers, taking in to consideration data integrity, duplication, forecasting, resourcing and budget. • Managed technology partners and relationships including… Show more Provided leadership and support for a cross-functional team and managed vendors. Responsible for the TruCast data strategy and execution, ensuring that Fortune 100 clients and a growing distribution channel were covered in an efficient, flexible, and scalable manner.• Defined data vision with input from internal and external customers, taking in to consideration data integrity, duplication, forecasting, resourcing and budget. • Managed technology partners and relationships including negotiating service level agreements and implementing the multiple services into our system.• Provided coaching and training, conducted performance reviews, actively recruited and proactively addressed concerns and issues within the team.• Managed operational and tactical tasks including troubleshooting and monitoring of critical systems and creation of detailed business reporting and analysis to measure performance and positioning. Show less

Promoted in to the Director of Technology Services role with the aim of expanding technology knowledge and support to the supply chain, with a focus on the Virtuoso membership and on increasing Virtuoso’s profit line. • Coordinated and produced a business plan with a positive ROI and substantial profit margin. • Engineered technology partners and relationships including negotiating contractual and service level agreements.• Defined and documented working relationship and process… Show more Promoted in to the Director of Technology Services role with the aim of expanding technology knowledge and support to the supply chain, with a focus on the Virtuoso membership and on increasing Virtuoso’s profit line. • Coordinated and produced a business plan with a positive ROI and substantial profit margin. • Engineered technology partners and relationships including negotiating contractual and service level agreements.• Defined and documented working relationship and process between Virtuoso and suppliers. • Evaluated and documented business process, rules and requirements as they related to the tools and solutions that the technology team will provide.• Developed policies and procedures for consistent infrastructure management, methodologies, and standards. • Drove product planning by articulating and prioritizing customer and business requirements through market research and competitive intelligence and analysis. Show less

Working within the Technology department Dawn has worked across a range of projects including internal tools and resources for staff, the network and consumer based web sites for clubs and alliance partners (Visa, Neiman Marcus, UBS).Specific tasks that Dawn is responsible for include;• Managing the relationship with the customer• Working with the team to achieve milestones and goals• Managing the project and resources• Estimating costs and times for tasks and… Show more Working within the Technology department Dawn has worked across a range of projects including internal tools and resources for staff, the network and consumer based web sites for clubs and alliance partners (Visa, Neiman Marcus, UBS).Specific tasks that Dawn is responsible for include;• Managing the relationship with the customer• Working with the team to achieve milestones and goals• Managing the project and resources• Estimating costs and times for tasks and projects• Sourcing and working with external parties• Evaluating and defining business requirements • Guiding user interfaces and their implementation • Supporting the Deployment team by creating help files, software documentation and training programs Show less

In this position Dawn was involved in a number of projects during which she analysed work processes, specified user and system requirements for the resultant software solution, and was also involved in the development, implementation and rollout of the software. Specific tasks included:• Creating help files, software documentation and training programs.• Implementing training across the organisation (Head Office and Franchisees).• Producing documentation for internal projects and… Show more In this position Dawn was involved in a number of projects during which she analysed work processes, specified user and system requirements for the resultant software solution, and was also involved in the development, implementation and rollout of the software. Specific tasks included:• Creating help files, software documentation and training programs.• Implementing training across the organisation (Head Office and Franchisees).• Producing documentation for internal projects and customer solutions, using desktop and internet based technology (Scope, Use Cases, Requirements, etc).• Designing user interfaces and implementing across HTML, JavaScript and .NET (C#). Show less

As the course co-ordinator for the Auckland campus, Dawn had varied responsibilities, including giving support to staff and students, creating and recommending resources, creating and editing courseware that complies with NZQA and industry standards, and teaching on the Web Design Diploma.The curriculum that Dawn oversaw included the following subject areas • Communication - Working with Clients and Contractors• Interpreting and Writing Project and Customer… Show more As the course co-ordinator for the Auckland campus, Dawn had varied responsibilities, including giving support to staff and students, creating and recommending resources, creating and editing courseware that complies with NZQA and industry standards, and teaching on the Web Design Diploma.The curriculum that Dawn oversaw included the following subject areas • Communication - Working with Clients and Contractors• Interpreting and Writing Project and Customer Documentation• Graphic Design Principles (Corporate Identity, Designing for Print, Designing for the Online Medium etc)• Software (Macromedia Freehand, Dreamweaver, Fireworks, Flash, Adobe Photoshop, Illustrator, InDesign, iMovie, Movie Maker 2, Sound Edit, Audacity• Code (HTML, CSS, JavaScript, ActionScript) Show less

As Project Manager, Dawn worked with internal staff, contractors and clients on many projects in Design, Documentation, Research and Web Development.Dawn also worked as a Creative Director on several large projects. As a designer she developed corporate identities for use across multiple mediums including print, video and the internet. Dawn also used her design skills and technical knowledge to design and develop websites for community and corporate clients.Due to the international… Show more As Project Manager, Dawn worked with internal staff, contractors and clients on many projects in Design, Documentation, Research and Web Development.Dawn also worked as a Creative Director on several large projects. As a designer she developed corporate identities for use across multiple mediums including print, video and the internet. Dawn also used her design skills and technical knowledge to design and develop websites for community and corporate clients.Due to the international flavour of Devolutions customer base Dawn completed a lot of research on Pacific and Asian cultures as it was important and necessary that any design be culturally sensitive and any new company names or taglines be translatable in multiple languages without losing its core message and meaning. Show less

Having built a strong relationship in the past with Macromedia and being an advanced user Dawn was responsible for Creative Training becoming New Zealand’s only Macromedia Authorized Training facility. Dawn was responsible for the overall administration and account management, key client liaison, course preparation and presentation for Authorised Macromedia and customised courses (within the creative and new media industries). She also organised Creative Trainings presence at road shows and… Show more Having built a strong relationship in the past with Macromedia and being an advanced user Dawn was responsible for Creative Training becoming New Zealand’s only Macromedia Authorized Training facility. Dawn was responsible for the overall administration and account management, key client liaison, course preparation and presentation for Authorised Macromedia and customised courses (within the creative and new media industries). She also organised Creative Trainings presence at road shows and conferences including the designing and setting up of conference and industry show booths. Show less