Diệp Ngân Hoàng Email & Phone Number

Hanoi, Hanoi, Vietnam

- Conducted research and supported the development of communication strategies for a kindergarten school (client); authored 20+ SEO-optimized articles for the website, which enhanced online visibility - Initiated and managed the school’s podcast outreach project from beginning to end, ultimately leading to the production of 2 podcast episodes and an increase in parental engagement- Conducted secondary research and contributed to scripting for 5+ one-hour podcast episodes for the COREfidence project, which aims to increase the confidence of Vietnamese people in their own cultural identity- Managed content editing and post-production for 50+ short TikTok videos, ensuring high-quality sound, image, and motion; achieved significant engagement with 3 videos reaching 1M+ views and an average of 180K+ views per video.- Successfully increased the podcast’s TikTok base from 0 to 10K+ followers within 5 days of podcast launch

Hanoi, Hanoi, Vietnam

- Conducted research of guest profiles and their respective field in order to draft interview scripts based on guest speaker’s strengths & customer needs; supported production for 55+ podcast episodes (relating to startup creation and business development in Vietnam), with 20+ videos garnering 100K+ views on Youtube, TikTok, Facebook Reels- Processed post-production content to ensure video quality and appropriateness for the target audience

Hanoi, Hanoi, Vietnam

- Managed content on owned media channels and wrote advertising social posts about summer camp, leading to 5+ parent registrations to the basketball academy (ages 5-18)- Supported filming and livestreaming highlights of 30+ basketball matches on the Academy's social media pages

Vietnam

- Produced content (50+ posts) for the project fanpage and achieved a viral social post with 19K+ reach within 24 hours- Recognized as a Top 3 high-performance trainee for 3 consecutive months and received a certificate of excellent intern