Denise N. Email & Phone Number

Washington, DC, US

Responsible for managing cross-functional teams of 20+ business and technical stakeholders (Product, Engineering, DevOps, Cloud Ops, Customer Success, Customer Support, Professional Services, and Legal) and streamlining project design / planning, implementation, and governance to ensure timely delivery within scope and budget. Partner with executive and.

Mclean, Virginia, United States

• Clients: BlueCross BlueShield, Priority Health, Fannie Mae, Navy Federal Credit Union, DXC Technology, Somos
• Supported client presence at 2023 Consumer Electronics Show, aiding in lead acquisition
• Developed and implemented training curriculum on consulting and engagement management, ensuring consistent best practices
• Revamped project and contract review frameworks, crafting templates and workflows for widespread adoption
• Guided two Agile workstreams as Scrum Master, driving rapid product-led transformation
• Managed three concurrent Information Security workstreams, ensuring timely milestones and corporate compliance

• Utilized Sapiens Decision Management for business rules modeling and decision tree testing
• Collaborated with cross-functional teams in Agile framework to develop test scripts for frontend Appian application
• Spearheaded communication strategy for MS D365 software rollout, coordinating with IT Operations and Corporate Communications to craft enterprise-wide content and user guides

• Led frontend UI testing across three software products in dev, stage, and beta environments, reporting bugs via JIRA tickets to Products & Engineering teams
• Conducted validation testing for bug resolutions and incorporated customer feedback from Sales team into sprint planning for Products & Engineering teams

• Performed competitive and landscape research to aid Product and Engineering teams
• Compiled and analyzed research data, creating succinct and compelling deliverables such as Excel spreadsheets and PowerPoint presentations

• Conducted competitive landscape research for Product and Engineering teams
• Analyzed key data points and generated concise, compelling deliverables in Excel and PowerPoint summarizing the findings

Charlottesville, Virginia Area

• Collaborated with mentors to design and implement curriculum fostering Competency, Connection, and Autonomy in seventh-grade girls
• Facilitated impactful one-on-one and group interactions with mentees and peers

Conducted and compiled preliminary research for writing publications. Ensured accuracy of quantitative calculations through a robust two-fold verification process. Streamlined the proper archival of federal forms and recordkeeping of domestic data by efficiently bar-coding and filing hundreds of surveys per week and entering data into the survey database.

Charlottesville, Virginia Area

Coded videos and engaged in monthly training sessions; collaborated with other research assistants to complete projects assigned by supervisor; ensured the constancy of experimental procedures by filming mock experiments and analyzing them; prepared material for experiment by compiling storybooks and completing other administrative tasks.

Charlottesville, Virginia Area

Created time slots and managed schedule of participants; collaborated with graduate student to reengineer experiment; prepared psychology study for each participant by setting up PowerPoint and necessary paperwork; documented and managed the confidentiality of each participant’s data.

Reston, VA

Developed rigorous curriculum in various disciplines, including advanced mathematics and intermediate piano and viola. Customized each lesson plan to a student’s unique learning style to supplement ongoing elementary education.