Doris Nguyen Email & Phone Number

• Co-led the development, planning, and execution of a Peer CARE Companion recruitment strategy, tailored to meet the needs of Peer CARE Companion services (Warmline) while aligning with contractual obligations..
• Collaborated closely with the Victorian Department of Health, the Roses in the Ocean Digital Communications Specialist, Warmline and Volunteer Coordinator, and Head of Peer CARE Companion services to devise and execute.
• Drove the expansion of the Peer CARE Companion pool, prioritising diversity in lived experience, demographics, and representation of priority populations.
• Oversaw and facilitated the onboarding and up-skilling of Peer CARE Companions, ensuring the completion of prerequisite training to a high standard.

Roses in the Ocean exists to save lives and reduce emotional distress and pain. At our heart and soul are people with a lived experience of suicide. We are dedicated to empowering those with a lived experience to find their voice, and to build their capacity to bring their insights and wisdom to suicide prevention.We seek to lead the significant cultural.

• Actively promoted the establishment of collaborative relationships and partnerships between Youth Justice, disability services (including the NDIS), and relevant government departments. By fostering these connections.
• Provided advice to Youth Justice community and custodial staff on effectively supporting young people with disabilities and contributed to informed decision-making and more targeted interventions.
• Supported case managers in maximising opportunities for National Disability Insurance Scheme (NDIS) support. Facilitated access to the NDIS by offering expert advice and assistance, guided individuals in making.

• Collaborated extensively with practitioners, agencies, services, and relevant stakeholders to deliver best outcomes for children and families. Coordinated and led casework, facilitating effective information sharing.
• Effectively communicated risks and related concepts to a diverse range of stakeholders, including parents, children, and professions. Ensured Clear and concise delivery of crucial information, supporting shared.
• Applied culturally informed practice that considered the diverse backgrounds and perspectives of children, families, and communities. Employed inclusive approaches to decision-making, promoting equity and ensuring the.
• Engaged in reflective practice to continually enhance personal and professional growth. Leveraged a critical self-reflection to influence and refine practice approaches, ensuring a high standard of service provision.

Werribee, Victoria

• Creating, implementing and managing individualised NDIS plans. Collaboration with participants, families, service providers, policy & mental health services, external agencies, courts and tribunals.
• Manage the coordination of health and community services to participants by connecting them to services as required, ensuring on-time delivery wherever possible to support participants to reach their NDIS goals.
• Build effective relationships with participants and stakeholders and ensure effective communication through arranging regular one-on-one and multidisciplinary meetings.
• Drive mental health and self care initiatives to participants as well as within the team.
• Deliver goal orientated performance outcomes utilising time management skills, setting priorities, planning and organising own work to achieve specific objectives.
• Support the onboarding of new hires to assure they have the knowledge and resources necessary to succeed in the role.

• Assist participant's ability to co-ordinate and implement supports, including informal, mainstream, community and NDIS funded supports
• Support participants to engage more fully in the community
• Assist in strengthening participant's ability to exercise choice and control to build their capacity and confidence to understand the NDIS, navigate the NDIA's processes and develop strategies to resolve challenges and.

Epping, Victoria

• Manage and support jobseekers with disabilities to secure and maintain employment through identifying barriers and risks and thus addressing them promptly.
• Reporting site performance by creating weekly reports for all staff. Deliver effective support programs through identifying training requirements, immediate support & disability services, health services to address.
• Collaboration with jobseekers, employment consultants and business development consultants to tailor effective support programs.
• Establish clear lines of communication between jobseekers and employers to ensure the sustainability of employment and positive outcomes for all parties.

Preston, Victoria, Australia

• Case manage a caseload of 30+ clients (Stream B’s and Stream C’s) of whom are experiencing moderate to extreme barriers to assist them into being work ready.
• Develop effective relationships with jobseekers and employers ensure clear lines of communication and accountability are established to support the achievement of employment outcomes for our clients.
• Data research and analysis of weekly, monthly and quarterly claims reports to identify trends and requirements for excellent site outcomes. Initiate the introduction of weekly reports to be sent to all staff to ensure.
• Preparing all claim documentation and evidence according the Jobactive Deed 2015 to 2020 and the Vacancies and Outcome Guideline for prompt processing by the central claims team.
• Achieved a first ever 5-star rating for the MatchWorks Preston site since the opening of the site in 2009.

Preston, Victoria, Australia

• Built strong rapport and maintain relationships with jobseekers, employers and peers with the aim of assisting jobseekers in finding sustainable employment
• Effective management of a caseload of job seekers by providing support, guidance and direction
• Engage, prepare and address identified jobseekers’ vocational and non-vocational barriers to employment
• Monitor jobseekers’ attendance at appointments in participations in activities such as employment, education and training

Bachelor Of Science - Bs, Psychology

Master Of Counselling & Psychotherapy