Danielle Hammond
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Danielle Hammond Email & Phone Number

Project Management | Client Success at ITS - Internet Testing Systems
Location: Baltimore, Maryland, United States 4 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
ITS - Internet Testing Systems
Role
Project Management | Client Success
Location
Baltimore, Maryland, United States
Company size
112 employees

Who is Danielle Hammond? Overview

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Quick answer

Danielle Hammond is listed as Project Management | Client Success at ITS - Internet Testing Systems, a company with 112 employees, based in Baltimore, Maryland, United States. AeroLeads shows a matched LinkedIn profile for Danielle Hammond.

Danielle Hammond previously worked as Associate Project Manager at Its - Internet Testing Systems and Implementation Systems Analyst at Prometric. Danielle Hammond holds Bachelor'S Degree, Business Administration And Management, General from University Of Phoenix.

Company email context

Email format at ITS - Internet Testing Systems

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ITS - Internet Testing Systems

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Profile bio

About Danielle Hammond

I'm a team-oriented and proactive leader with 18 years of experience providing customer and client support within the technology industry. I specialize in project management, cross-functional team collaboration, client success, process improvement, and training. I'm adept at owning and driving customer success plans from pre-installation through customer life cycle and I am passionate about building value-based relationships with customers to optimize ROI. When I am not working, I enjoy hiking and exercising, including spin, ab, and dance classes!

Current workplace

Danielle Hammond's current company

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ITS - Internet Testing Systems
Its - Internet Testing Systems
Project Management | Client Success
baltimore, maryland, united states
Website
testsys.com
Employees
112
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4 roles

Danielle Hammond work experience

A career timeline built from the work history available for this profile.

Implementation Systems Analyst

Prometric

Baltimore, Maryland Area

  • In this role, I serve as subject matter expert and manage multiple internal and external projects simultaneously, prioritizing tasks to meet critical and changing deadlines. I manage the completion of client requests.
  • Configure scheduling and registration systems for 17 different systems
  • Monitor Salesforce queue to ensure proper documentation is submitted for all new requests
  • Deliver troubleshooting and monitor customer satisfaction scores (CSAT)
  • Lead implementation of CMT Dashboard, significantly reducing labor hours
  • Conduct training for 75+ new hires and staff members
Aug 2012 - Mar 2022

Associate Program Manager

Prometric

Baltimore, Maryland Area

  • I delivered high-quality support to clients across computer base and paper testing platforms. I collaborated with cross-functional teams to deliver effective solutions, including partnering with the Client Services.
  • Investigated and troubleshot 100+ external customer and testing software issues
  • Advised Contact Center staff on customer calls
  • Resolved complex customer complaints and inquiries
  • Promoted to Implementation Systems Analyst in the Client Success department
Jul 2008 - Aug 2012

Team Lead Voucher Accounts

Prometric

Baltimore, Maryland Area

  • I started as a customer service representative before being promoted to team lead due to exceptional customer service. I interfaced with customers and channel sites in a professional manner, made outbound calls to.
  • Promoted from customer service representative to team lead
  • Supported reputable clients, including Microsoft, SUN, and CompTIA
  • Processed 1M+ vouchers for promotions or discounts for Microsoft
Jun 2003 - Jul 2008
Team & coworkers

Colleagues at ITS - Internet Testing Systems

Other employees you can reach at testsys.com. View company contacts for 112 employees →

CM Cale Maynard Cale Maynard Colleague at Its - Internet Testing SystemsBaltimore City County, Maryland, United States, United States View → JI Joyeuse Isimbi Joyeuse Isimbi Colleague at Its - Internet Testing SystemsKigali, Kigali City, Rwanda, Rwanda View → AT Aaron Tinsley Aaron Tinsley Colleague at Its - Internet Testing SystemsManteno, Illinois, United States, United States View → SS Sadi Saharia Khan Sadi Saharia Khan Colleague at Its - Internet Testing SystemsDhaka, Dhaka, Bangladesh, Bangladesh View → BC Brandon Combs Brandon Combs Colleague at Its - Internet Testing SystemsHanover, Maryland, United States, United States View → AS Anjanagopalakrishnan Saikarthik Anjanagopalakrishnan Saikarthik Colleague at Its - Internet Testing SystemsCoimbatore, Tamil Nadu, India, India View → NP Navneet Patel Navneet Patel Colleague at Its - Internet Testing SystemsGurugram, Haryana, India, India View → LW Lisa Ward Lisa Ward Colleague at Its - Internet Testing SystemsBaltimore City County, Maryland, United States, United States View → SP Sara Penn Sara Penn Colleague at Its - Internet Testing SystemsSykesville, Maryland, United States, United States View → LA Lillian Allgood Lillian Allgood Colleague at Its - Internet Testing SystemsOrlando, Florida, United States, United States View →
2 education records

Danielle Hammond education

FAQ

Frequently asked questions about Danielle Hammond

Quick answers generated from the profile data available on this page.

What company does Danielle Hammond work for?

Danielle Hammond works for ITS - Internet Testing Systems.

What is Danielle Hammond's role at ITS - Internet Testing Systems?

Danielle Hammond is listed as Project Management | Client Success at ITS - Internet Testing Systems.

Where is Danielle Hammond based?

Danielle Hammond is based in Baltimore, Maryland, United States while working with ITS - Internet Testing Systems.

What companies has Danielle Hammond worked for?

Danielle Hammond has worked for Its - Internet Testing Systems and Prometric.

Who are Danielle Hammond's colleagues at ITS - Internet Testing Systems?

Danielle Hammond's colleagues at ITS - Internet Testing Systems include Cale Maynard, Joyeuse Isimbi, Aaron Tinsley, Sadi Saharia Khan, and Brandon Combs.

How can I contact Danielle Hammond?

You can use AeroLeads to view verified contact signals for Danielle Hammond at ITS - Internet Testing Systems, including work email, phone, and LinkedIn data when available.

What schools did Danielle Hammond attend?

Danielle Hammond holds Bachelor'S Degree, Business Administration And Management, General from University Of Phoenix.

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