Projects I have worked on:Test Analyst for Nike* Facilitate daily stand ups and follow up on pending actions help the team drive test cases and defects to completion* Utilize Application Lifecycle Management (ALM) to investigate, analyze, and maintain test case and defect status and details* Support delivery leads in completing E2E testing prior to Go Live

Projects I have worked on:Clinic Operations Specialist with the CDPH Covid-19 Vaccine effort* Processed coded clinic requests, ensuring clinics had vaccine appointments available for specific residential populations considered hard-to-reach and/or high priority to improve access and equity* Generate access codes, configure clinic records, and investigate application statuses using SalesForce* Catalogue and capture process documentation in order to identify pain points for… Show more Projects I have worked on:Clinic Operations Specialist with the CDPH Covid-19 Vaccine effort* Processed coded clinic requests, ensuring clinics had vaccine appointments available for specific residential populations considered hard-to-reach and/or high priority to improve access and equity* Generate access codes, configure clinic records, and investigate application statuses using SalesForce* Catalogue and capture process documentation in order to identify pain points for opportunities to improve and optimize the user experience* Act as liaison and subject matter expert between project members, State, third-party administrator, and local health jurisdictions regarding processes and updates for the myCAvax and My Turn programsProcessing Analyst for Silicon Valley Bank* Reviewed and submitted loan applications under the Paycheck Protection Program with quick turnaround, contributing to over $400 million back into the economy* Quickly pivoted to underwriting when volume needs shifted, setting up credit action reports for final review and approvals Show less

* Self-studied in various technology skills and topics as neededProjects I have worked on:Acting Scrum Master for Microsoft* Manage and analyze sprint goals and team productivity in Azure DevOps* Assist in documenting and developing team workflow processes

* Process and apply incoming payments* Update customer and contractor records* Prepare and print checks for outgoing documents and orders* Scan and digitize accounting documents

* Provided Tier 2 level internal support, working with a variety of different teams to complete SLA goals* Set up, migrated, and restructured client web pages within proprietary CMS system* Composed and updated creatives such as promotional banners, hero slides, and logos* Conducted quality assurance checks for accuracy and compliance regarding assets, copy language, and site functionality* Implemented, configured, and placed a variety of 3rd party vendor scripts and widgets on… Show more * Provided Tier 2 level internal support, working with a variety of different teams to complete SLA goals* Set up, migrated, and restructured client web pages within proprietary CMS system* Composed and updated creatives such as promotional banners, hero slides, and logos* Conducted quality assurance checks for accuracy and compliance regarding assets, copy language, and site functionality* Implemented, configured, and placed a variety of 3rd party vendor scripts and widgets on client web pages* Processed support tickets for front-end issues and documented reproducible bugs in Bugzilla Show less

* Provided coffees and pastries to customers while maintaining front of house appearance * Assisted back of house production by taking future orders, custom orders, preparing sweets, and packaging goods

* Demonstrated effective communication with fellow staff members needed for a harmonious environment. * Keyholder; responsible for opening and closing the shop, usually solo. * Collaboratively planned the baking schedule and prepared baked goods. Noted inventory and devised shopping lists for ingredients and supplies. * Designated chalk sign artist; drafted signs advertising specific drinks, baked goods, or relevant culture. Rewrote menu boards for readability and updated pricing… Show more * Demonstrated effective communication with fellow staff members needed for a harmonious environment. * Keyholder; responsible for opening and closing the shop, usually solo. * Collaboratively planned the baking schedule and prepared baked goods. Noted inventory and devised shopping lists for ingredients and supplies. * Designated chalk sign artist; drafted signs advertising specific drinks, baked goods, or relevant culture. Rewrote menu boards for readability and updated pricing regularly. Show less

* Trained from the ground up; began with minimal work experience and evolved to be a competent team member* Distributed promotional material and coupons throughout parking lots and neighborhoods.* Assisted shift leads and managers process large orders and train new employees.* Often volunteered to work at stadium events.