Nick Kaw Email & Phone Number

San Francisco Bay Area

Mulago finds and funds high-performance organizations that tackle the basic needs of the very poor.• Manage the Rainer Arnhold and Henry Arnhold Fellowship programs, which are one-year fellowships that include week-long strategy and design retreats, ongoing support from our team and network, and $100k in funding.• The Rainer Arnhold Fellowship supports social entrepreneurs who have high-impact, scalable solutions to extreme poverty.• The Henry Arnhold Fellowship supports leaders with high-impact, scalable solutions in the environment, conservation & climate.

San Francisco Bay Area

San Francisco Bay Area

• Selected and implemented a new project management and database system to optimize the process for sourcing, screening, and selecting new fellows for greater efficiency, data integrity, and diversity• Supported the conversion of a traditionally week-long in-person retreat into two virtual fellowship programs spanning three weeks and 21 social entrepreneurs across the world• Performed due diligence on portfolio organizations to analyze their impact and progress against goals

San Francisco Bay Area

Lever builds modern recruiting software for teams to source, interview, and hire top talent.• Drove the development, execution, and launch for an overhaul of Lever’s core data model and a redesign of several essential aspects of the user interface and experience• Collaborated with design, engineering, customer success, and executive leadership to divide the year-plus investment into more manageable milestones and de-risk the overall project • Designed and operationalized the migration—including downtime of the application—of over 2,000 customers to the new data model and experience, based on factors like global reach and time zones, use of partner integrations, and customers’ needs to update their own custom integrations

San Francisco Bay Area

• Scaled the cross-functional go-to-market product launch process as the company grew from 100 to 200+ employees and the product continually grew in complexity• Developed an “early access” beta program and designed the template for post-launch evaluations for gathering and synthesizing initial feedback on new features• Piloted now-standard Subject Matter Expert trainings for our cross-functional customer success and sales organizations, using a Train the Trainer model• Created product knowledge materials including internal enablement and external help center resources• Supported internal teams with analysis of product data using MongoDB and Google Sheets, including providing underlying data and analysis for the marketing team to create benchmarking reports• Provided interim ownership of Lever Talent Intelligence, an advanced analytics product and service offering, by leading the investigation, prioritization, and resolution of issues and supporting customers with revenue-generating service hours for discovery, design, and development of Tableau dashboards

San Francisco Bay Area

Tilt was a social payments startup building tools that make it easy for consumers and businesses to collect, fundraise, or sell with their communities.• Defined the vision and goals for projects across iOS, Android, web, and API• Managed the daily responsibilities of the Retention & Reengagement team, collaborating with engineers and designers daily to shepherd features from inception through user research, design, user testing, development, QA, and on to future iterations• Partnered with the engineering team lead to prioritize and scope work • Championed and launched "Inbox," a feature that highlights and pins pending notifications with actionable options, boosting user engagement by 25% • Co-managed and supported the multi-country launch of Tilt’s direct peer-to-peer payments features and the simultaneous app redesign, leading to 37% MoM growth in successfully created content

San Francisco Bay Area

• Managed Tilt’s suite of notifications to 200k+ monthly active users: email, SMS, push, and in-app• Improved the integrity of Tilt’s notifications and the user experience, cutting noisy push notification volume in half without negatively affecting mobile sessions

San Francisco Bay Area

• Developed a knack for empathizing and talking with users, achieving a 98% Customer Satisfaction rating across hundreds of conversations per month• Streamlined Tilt’s bug triage process: became the single point-of-contact responsible for documenting and prioritizing bug reports and product improvements

Washington D.C. Metro Area

First Annapolis Consulting is a management consulting and M&A advisory services firm specializing in the electronic payments industry.• Generated strategic recommendations for clients including top 10 banks, payment networks, private equity firms, and national merchants by performing primary and secondary market research, analyses, and sizing• Analyzed large data sets using SPSS Statistics and Excel to benchmark clients’ portfolios against industry norms and analyze trends• Created a model for a Top 10 Fortune Global 500 petroleum retailer to track and forecast its electronic payments acceptance costs and revenues• Advised on the successful creation of a joint venture between a top 50 bank and a public merchant acquirer by conducting due diligence, valuations, and bid analysis• Maintained and ensured the integrity of a proprietary SPSS database containing roughly ten million cases• Engaged in business development activities such as creating sales presentations, drafting project proposals, managing databases, and writing for the company’s Navigator publication

Baltimore, Maryland Area

Washington D.C. Metro Area

Aronson LLC is an accounting and financial consulting firm that provides a comprehensive platform of assurance, tax, and consulting solutions to today’s most active industry sectors and successful individuals.• Traveled across the Washington, D.C. metro area to meet with clients and audit employee benefit plans• Evaluated internal controls, implementation, and documentation by testing data and interviewing CFOs, controllers, plan administrators, and participants

Washington D.C. Metro Area

Brown Advisory is an independent investment firm committed to providing its clients with a combination of first-class investment performance, strategic advice, and the highest level of service.• Collated and wrote requests for proposal on accounts up to $45 million• Created a tax planning model; drafted memorandums; prepared and edited PowerPoint presentations• Researched securities and salient topics, with a focus on investment taxes• Attended daily analyst presentations on various industries, funds, and securities