Daniela Serra personal email
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Dedicated and versatile professional with a strong background in healthcare research coordination, patient engagement, community outreach, and bilingual intake coordination. Proficient in multiple languages, with experience in managing intake processes and facilitating meaningful connections with diverse populations. Skilled in project management, data analysis, and protocol compliance, with a commitment to serving underserved communities.
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FounderSerjos Global Group LlcChicago, Il, Us
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Clinical Research AssociateEndeavor HealthChicago, Il, Us -
Clinical Research AssociateNorthshore University Healthsystem Apr 2024 - PresentEvanston, Illinois, United States• Facilitated subject recruitment for Research studies in Radiology, ensuring compliance with IRB protocols and regulatory requirements.• Managed study documents, informed consents, and stipend payments, maintaining accurate records throughout.• Coordinated sample collection and processing, collaborating with medical professionals for comprehensive patient care.Oversaw study scheduling and logistical arrangements, optimizing efficiency and adherence to project timelines.• Provided administrative support, including meeting organization and documentation.• Collaborated with interdisciplinary teams to ensure holistic approaches to participant care and research outcomes. -
Clinical Research Coordinator INorthshore University Healthsystem Jun 2022 - Mar 2024Evanston, Illinois, United States(Acute to Chronic Pain Signatures A2CPS)• Assists in identifying, recruiting and enrolling patients • Conducts weekly telephone campaigns to recruit leads and retain participants. • Develops or assists in the development of participant visit schedules; contacts potential participants to introduce and explain study objectives and protocol and to arrange visits, per study protocol. • Responsible to assure protocol compliance and patient safety, assist with obtaining IRB annual renewal, and protocol revisions.• Maintains accurate records of interviews, safeguarding the confidentiality of subjects, as necessary. • Reviews and edits data to ensure completeness and accuracy of information; follows up with subjects to resolve problems or clarify data collected. • Assist in preparation of materials for presentation and publication.• Manage and responds to project related email. • Attends project and departmental meetings and seminars. • Obtains consent and specimens, administer questionnaires, enter computer data into databases, abstract charts, and perform other study-related tasks• Performs miscellaneous job-related duties as assigned. -
Research AssistantNorthshore University Healthsystem Jan 2021 - Jun 2022Evanston, Illinois, United States(All Of Us and GHI)• Engaged and recruited community members for the AoURP through activities and events (virtual and in-person presentations, tabling, and other onsite events). • Conducted weekly telephone campaigns to recruit leads and retain participants. • Developed or assisted in the development of participant visit schedules; contacts potential participants to introduce and explain study objectives and protocol and to arrange visits, per study protocol. • Conducted and recorded face-to-face and/or telephone interviews with participants, in accordance with predetermined interview protocol, data collection procedures and documentation standards. • Maintained accurate records of interviews, safeguarding the confidentiality of subjects, as necessary. • Reviewed and edited data to ensure completeness and accuracy of information; follows up with subjects to resolve problems or clarify data collected. • Performed phlebotomy and sample collection; performs laboratory analysis, quality control, or data management related to collected samples. • Managed and responded to project related email. • Attended project and departmental meetings and seminars. • Assisted with set up, calibration, and maintenance of laboratory and/or research equipment, as specified by the requirements of the study. • Performed miscellaneous job-related duties as assigned. -
Patient Access RepresentativeNorthshore University Healthsystem Jan 2019 - Jan 2021Skokie, Illinois, United States• Handled patient’s requests, over the phone, for multiple Medical Group/Hospital departments while applying correct workflows and protocols. • Simultaneously collected information from patients and key data in EPIC. • Scheduled appointments, procedures, and events at NorthShore locations. • Registered and verified insurance eligibility, informing the patients of their financial responsibility. • Adhered to strict HIPAA guidelines when speaking with patients and families. -
Bilingual Outreach And Intake CoordinatorFamily Service Center Of Wilmette, Glenview, Northbrook, And Kenilworth Nov 2023 - PresentUnited States -
Operations ManagerVelasquez Complete Auto Care Jul 2018 - Nov 2018Chicago, Illinois, United States• Responsible for overseeing operations at 13 different locations and implementation of organizational restructuring, internal policies and controls. • Developed and deployed operations manual for team members ensuring standardized services and performance. • Led sensitivity analysis of financial impact of a price adjustment to the services offered resulting in a profit increase of 7% -
Organizational Effectiveness ConsultantVelasquez Complete Auto Care May 2018 - Jul 2018Chicago, Illinois, United States• Established department roles, formulated job descriptions, trainings, policies and procedures that facilitated hiring of 37 employees. • Conducted a root cause analysis of service time and identified the optimal time a vehicle should be in a bay and the potential sales increase. • Implemented standardized organizational KPI’s to measure company and team member performance. -
English Second Language TeacherDotkids Education Jun 2015 - Jul 2017Beijing, China• Responsible for marketing the school to parents and developed a campaign focused on language immersion resulting in increased enrollment of 120 students per year. • Developed curriculum and lesson plans for English Second Language students for all grade levels. • Diagnosed English Second Language students for placement in special education programs. • Prepared students for standardized testing and served as a test proctor. -
English Second Language TeacherYongan Middle School Of Fengjie Aug 2013 - May 2015Fengjie, Chongqing, China• Created curriculum and individual lesson plans for English Second Language students of all grade levels for approximately 80 students per year. • Facilitated Individual Educational Plan meetings for each bilingual special need’s student in the school. • Ran after school Mentor program that placed students with volunteers from the local business community.
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English Second Language InstructorOpen English Apr 2012 - Jul 2014San Jose, Costa RicaTaught English Lessons Online -
Latin America RepresentativeSea Save Foundation Jun 2012 - Jun 2013San José, San Jose, Costa RicaManaged Sloth Sanctuary in Cahuita, Costa RicaManaged volunteer programWorked with multidisciplinary agencies to have policy changed. Contributed in the CITES shark protection policy creation in Costa Rica -
Administrative AssistantKimberly-Clark Professional Feb 2011 - Nov 2011San Pedro Sula, Cortés, Honduras• Scheduled and coordinated meetings, appointments and travel arrangement for supervisors and managers as well as maintaining their expense reports. • Built localized category reset presentations for the Kimberly Clark Professional Line, Feminine Hygiene, Child Care and Baby categories identifying items to add or delete, promotional sales opportunities, and overall category performance. • Trained group of 50 people in various roles ranging from operations, sales, and administrative support for the Kimberly Clark community outreach program which supplied the region with medical supplies.
Daniela Serra Skills
Daniela Serra Education Details
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Psychology -
Liberal Arts And Sciences/Liberal Studies
Frequently Asked Questions about Daniela Serra
What company does Daniela Serra work for?
Daniela Serra works for Serjos Global Group Llc
What is Daniela Serra's role at the current company?
Daniela Serra's current role is Founder.
What is Daniela Serra's email address?
Daniela Serra's email address is dn****@****hoo.com
What schools did Daniela Serra attend?
Daniela Serra attended Northeastern Illinois University, City Colleges Of Chicago-Wilbur Wright College.
What are some of Daniela Serra's interests?
Daniela Serra has interest in Civil Rights And Social Action, Politics, Education, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.
What skills is Daniela Serra known for?
Daniela Serra has skills like International Business, Powerpoint, Social Media, Public Speaking, Creativity, Esl Teaching, Adult Education, Account Management, Logistics, Teaching, Intercultural Communication, International Education.
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Daniela Serra
Marketing Major At The Kelley School Of Business | Creative | Strategic Thinker | LeaderVernon Hills, Il -
Daniela S.
Beauty & Wellness Leader In Sales & Education, Professional Makeup Artist & Licensed Esthetician, Entrepreneur| Product Development & Innovation Specialist In The Beauty & Wellness SpaceLos Angeles, Ca -
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