Debbie C. Email & Phone Number

Savannah, Ga, Us

Savannah, Georgia, United States

Dallas-Fort Worth Metroplex

Lead the planning, execution, and delivery of strategic projects and programs, ensuring alignment with organizational objectives and priorities. Develop relationships with key stakeholders, including executives, customers, and partners, to ensure clear communication and alignment on program goals and priorities. Collaborate closely with cross-functional teams, including Sales Operations, Field Sales, Finance, Marketing, and IT/CRM teams to drive program and project success. Develop and administer monthly team training sessions focused on personal and career development, DEI awareness training, and mentorship for current and emerging leaders.

Dallas-Fort Worth Metroplex

Evaluate, monitor and improve organizational processes with the aim of making them as efficient as possible. Identify waste and low-value activities, recommending solutions using data-driven analysis and sales resources. Recommend standardized tools and resources designed to communicate goals, expectations, progress,and improvement opportunities throughout the organization. Serve as a trusted advisor to Leadership. Develop operational sharepoints and assist with CRM administration (including developing reports and dashboards for users, teams and leaders).

Dallas-Fort Worth Metroplex

Provide world class service for a regional customer base, in the form of timely and responsive solutions to reported field issues. Engage the installer, the agency, the plant of manufacture and the product engineers to determine root cause and develop appropriate countermeasures. Reduce resolution time, frequency of occurrences, and overall cost of quality provides a win for everyone!

San Antonio, Texas, United States

Coordinate the efforts of a diverse team of individuals whose primary task is to provide exceptional service, both internal and externally, with a heavy emphasis on process improvement, individual initiative and problem solving. Develop internal sharepoint sites for a centralized location for standard forms, current processes, competitor information, training materials and relevant website links.

Greater Atlanta Area

LITHONIA BRAND: Negotiate market-based pricing for the west coast and mid-west agencies. Coordinate special pricing for specific projects by evaluating the competition, the market positioning of the items and the overall risk associated with the negotiation.

Greater Atlanta Area

LITHONIA BRAND: Develop and maintain all published technical information for Lithonia Lighting Industrial & Special Applications products. Assist Value Stream leaders with new product development and existing product maintenance. Coordinate inventory requirements, production scheduling and technical inquiries. Participate in special projects geared towards business development and lean processes.

Austin, Texas Area

SPECLIGHT BRAND: Develop overall pricing strategy and the online quoting tool used by all agencies for this product line. Provide comprehensive resource documentation to ensure price parity among all brands and team members. Manage quotations, negotiations and custom product opportunities with engineering.

Austin, Texas Area

HOLOPHANE FLUORESCENT BRAND: Manage a team of six Customer Service Associates. Develop standardized Order Entry Procedures and Order Management Guidelines. Facilitate Production Scheduling with key plant personnel. Create standardized product training and service metric reports for the executive leadership team. Manage post sales issues by providing recommended solutions, negotiating approvals and documenting the entire process.

Austin, Texas Area

METALOPTICS BRAND: Responsible for processing quotations, lighting calculations and economic analyses (ROI). Provide specification recommendations for turn-key projects using highly detailed audit documents. Create/maintain a specification database for National Account projects and marketing leads.