• Handling Cash Operation and Branch Operation.• Handling Gold Loan operation, Service Request.• Responsible for achieving the monthly targets, assigned to me, for various products and services offered by Bank.• Cross sell new product and service opportunities.• Follow up on new leads and referrals to generate business. • Follow the various internal guidelines and procedures of the bank.• Ensure customer satisfaction.• Resolve customer queries/issues.• Casa Managed Account Growth• Responsible for Getting NCA to bank.• Maintain reports, including daily activity report and follow-ups made.