Vinh Do Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

The Head of IT is responsible and accountable for the overall management and support of technology, overseeing IT operations and evaluating them according to the business strategy. They devise IT policies, establish cybersecurity framework and implement strategies set by the executive.Responsibilities :-▪ Overall management of technical operations whilst optimising business IT processes and efficiency.▪Develop IT strategy and set OKRs.▪ IT security and governance. Managing effective security measures to minimise risks to cybersecurity, ensuring the business is aligned and adheres to the CIS18 framework.▪ Liaise with department heads, system users, 3rd party vendors to ensure maximum effectiveness of IT operations.▪Analyse the business requirements of all departments to determine their technology needs.▪ Assessing, monitoring and upgrading business systems, processes and replacements of hardware.▪ Increasing end user satisfaction levels by constantly improving relevant applications and IT support.Notable Achievements :-▪ Successful implementation of Amazon Connect IVR system for the operations team.▪ Implemented security controls, rolling out CIS18 cybersecurity framework to the business.

Cambridge, Tasmania, Au

The Business IT Manager is responsible and accountable for implementing the IT Strategy whilst maintaining the technology infrastructure. Through identifying, scoping & evaluating strategic technology, the Business IT manager is responsible for the successful delivery of technological solutions, IT process improvements & project management to drive business productivity & efficiency. Responsibilities :- ▪ Develop IT strategy and implement 8Q Roadmap ▪ Local owner of Global IT solutions. Accountable for the business IT program to deliver IT projects in line with the global strategy.▪ Responsible for Information M3 ERP. From the implementation of M3 Unite to all departments including the training to all users, developing policies and procedures through to troubleshooting any related software, general and user issues.▪ Responsible for setting the IT budget . Managing the inventory of IT requirements, deliverance and expectations.▪Responsible for CIS18 cybersecurity framework, managing policies and technical implementations in line with best practices. ▪ Develop & maintain compliance, business continuity plan and disaster recovery. Document and maintain key IT risk management controls and best practices. ▪ Act as a business partner for the local management team and proactively advise management on IT developments, major investments, governance and IT issues. Notable Achievements :- ▪Implementation of IT infrastructure and rollout of M3 ERP to a new site in Westbury TAS.▪ecommerce solution- auto-ordering platform for customers to manage their orders, stock and inventory. ▪ Manufacturing Intelligence - successfully delivered the global project on capturing production data through Power BI.

Richmond, Surrey, Gb

London, Gb

Richmond, Victoria, Au

Sydney, New South Wales, Au

Sydney, New South Wales, Au

Masters Of Business And Technology, Strategic Business Management And Information Technogy Strategy

Graduate Certificate In Information Technology Management, Information Technology