Responsible for Ascott Sari Jeddah operational and financial profitability through revenue generation and productivity while maintaining agreed standards. Managing a team of heads of departments. Aligning staff attitudes with corporate objectives focusing on the guest experience by providing high-quality service and products.

Responsible for continually developing and maintaining agreed standard for all Ascott Properties (Ascott Sari Jeddah, Ascott Tahlia Jeddah, Citadines Al Salamah Jeddah and Spectrums Residence Jeddah).- Ensure to deliver service for guests that can meet their needs and expectations to gain their satisfaction.- Working closely with managers & hotel directors.- Involved in advertising and promotional activities.- Improving guest satisfaction score and review.- Conducting service and process audits for all departments and develop an improvement plan.- Organizing quality training for the staff to enhance their productivity.-Dealing and managing third parties audits.-Crisis and incident management.

One of the pre-opening cluster team for four properties in Jeddah managing overall standard and service implementation and improvement. Planning and executing CSR activity. In charge of conference and meetings.

Assist owner on license selection and agreement with hotels brand. Developing pre-opening stages for all hotels and assisting hotel GM, DOSM to establish first operational business plan.- Conduct pre-opening meetings with Operations and project team and provide them with necessary inputs- Develop pre-opening business plans for all pre-opening hotels and assisting hotel GM, DOSM to establish first operational business plan.- Managing the asset delivery with the suppliers as per the project timeframe.- Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.

Responsible for continually defining project scope, goals. Planning project timelines using appropriate tools. Searching and analyzing the project information required.

Assistant project manager ensures that the project is completed according to a timeline, goals & deliverables. Prepare a report managing minutes from meetings and updating project information. Organizing project files, assisting with handing specific tasks to team members, handling scheduling for project, maintaining the client list.

Responsible for managing and analyzing the report system for sales achievements and incentive sheets for all sales agents. Performs administration tasks required by the area sales manager, such as daily sales reports for credit cards, loans, home leases, and Takaful products.