Doaa Alkhatib

Doaa Alkhatib Email and Phone Number

Customer Service Representative | Expertise in Banking Operations, Compliance, & Customer Satisfaction | Skilled in Cash Handling, Transaction Management, & Cross-Selling Financial Products @ BLOM BANK s.a.l.
beirut, beyrouth, lebanon
Doaa Alkhatib's Location
Amman, Jordan, Jordan
About Doaa Alkhatib

Dedicated finance professional with extensive experience in banking operations,customer service, and regulatory compliance. Strong track record of managinghigh-volume transactions, enhancing customer satisfaction, and promotingfinancial products. Skilled in cross-functional teamwork and training new staff,with a focus on accuracy and efficiency. Passionate about upholding bankingstandards and delivering value to customers through effective service.

Doaa Alkhatib's Current Company Details
BLOM BANK s.a.l.

Blom Bank S.A.L.

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Customer Service Representative | Expertise in Banking Operations, Compliance, & Customer Satisfaction | Skilled in Cash Handling, Transaction Management, & Cross-Selling Financial Products
beirut, beyrouth, lebanon
Website:
blombank.com
Employees:
2061
Doaa Alkhatib Work Experience Details
  • Blom Bank S.A.L.
    Senior Teller And Customer Service Representative
    Blom Bank S.A.L. Dec 2018 - Present
    Jordan
    ● Customer Transaction Management: Processed daily cash deposits,withdrawals, and money transfers, ensuring accurate completion.● Client Issue Resolution: Assisted customers with account inquiries, resolvingissues related to account balances, overdrafts, and transactiondiscrepancies.● Account Opening & Maintenance: Supported customers in opening newaccounts, updating account information, and ensuring compliance with bankpolicies.● Cross-selling Bank Services: Promoted bank products such as credit cards,loans, and savings plans, contributing to customer retention and satisfaction.● Cash Handling & Reconciliation: Managed cash flow, maintained tellerdrawers at accurate levels, and balanced the cash drawer at the end of eachshift.● Compliance with Bank Regulations: Ensured adherence to all regulatoryrequirements and internal policies, minimizing risks and enhancing securitymeasures.● Foreign Currency Exchange: Processed and verified foreign currencyexchanges, ensuring accuracy in rates and calculations.● Customer Service Support: Provided personalized customer service,addressing and resolving various banking-related queries professionally.

Doaa Alkhatib Education Details

Frequently Asked Questions about Doaa Alkhatib

What company does Doaa Alkhatib work for?

Doaa Alkhatib works for Blom Bank S.a.l.

What is Doaa Alkhatib's role at the current company?

Doaa Alkhatib's current role is Customer Service Representative | Expertise in Banking Operations, Compliance, & Customer Satisfaction | Skilled in Cash Handling, Transaction Management, & Cross-Selling Financial Products.

What schools did Doaa Alkhatib attend?

Doaa Alkhatib attended University Of Jordan, University Of Jordan.

Who are Doaa Alkhatib's colleagues?

Doaa Alkhatib's colleagues are Ali Haidar Ahmad, Ziad Al Zaim, Elvana Hachem, Alma Haddad, Hitaf Sakr, Chirine Mneimneh, Yassmen Teaima.

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