• Manage a portfolio of client accounts.• Maintain existing accounts and find new customers.• Write creative briefs and define advertising budgets.• Present creative work to clients• Liaise with cross-functional teams design, finance and production to deliver effective promotional materials.• Generate accurate reports on the status of existing accounts and new business• communicate with exhibition organizers for new events .• Negotiating with clients, solving any problems.• Making sure that we meet deadlines & maintaining healthy relationship with clients.• Sending and explaining briefs to concerned departments.• Supervise the process of the workflow and supporting the team.• Attending brainstorming sessions and work closely with the design team to ensure the best quality of all outputs.

• Organize and maintain communications on behalf of the VP. • Act as the main point of contact for the executive (his gateway) • Screen incoming calls and determine the level of priority, while using caution in dispensing information • Typing, compiling and preparing reports, presentations and correspondence • Support an executive with meeting preparation and take minutes • Report incoming information like phone calls, messages, memos, and emails • Executing all kind researches requested by the executive • Maintain complex and detailed calendars • Develops and carries out an efficient documentation and filing system. • Oversee scheduling, including arranging accommodations and travel, managing itineraries, and setting up team meetings • Execute other tasks as assigned by executive like picking up orders, arranging personal appointments, etc. • Process invoices and T&E expense claims for team members. • Ensure all policies are followed and items are processed within provided guidelines. • Act as a subject matter experts for policies and procedures • Maintain current organizational charts and Executive Bio's • Helps with KPIs and reporting • Organize all aspects for offsite conferences and external events, including catering and transportation • Creating announcements, posters for corporate activities and employees’ greetings; • Implementing and maintaining procedures/administrative systems • Plan in-house or off-site activities like parties, celebrations and conferences. • Take care of office management duties such as ordering filing systems and keeping track of office equipment and supplies • Reporting, research, and purchasing for executive and company • Maintain the office condition and arrange necessary repairs. • Executive team support related to customer service, contracts, etc. • Client and vendor relationship management on behalf of the executives.

• General administration of all office facilities and maintaining an adequate inventory of office supplies.• Advance petty Cash is settled and submitted to Accounting.• Assist with recruiting activities such as gathering/filtering resumes, arranging and conducting primary interviews, etc.• Design & implement Internal Policies & procedures for HR Department aligned with Egyptian Labor Law.• Monitor and manage the attendance of all employees.• Manage all the Schedule for all Collection and delivery team on daily basis.• Prepare and submit any reports required by the GM includes detailed reports that shows the volume of usage for each FDTECH customer monthly and Year to date.• Monthly report for all the FDTECH MIF in scope and out of scope. Indicating a summary of the change for each every Month.• Create pursuit for all customer as requested from the sales operations.when received the XPPS contact signed from the sales Operation.• Monthly Report for all the invoices needs to be issued includes all the outstanding receivables for all XPPS contracts till date.• Manage all Purchase orders received from sales operations and ensure a proper fulfillment of the order at the requested date with the proper filling system needed, for each order includes purchase order delivery form collection evidence and any related document for this order.• Maintain the general filing system and file all correspondence.• Assist the General Manager as requested.• Process owner for FDTECH Web site and all social media Face Book Tweeter etc.

• organizing meetings and managing database.• Booking transport and accommodation.• organizing company events or conferences. ordering stationery and furniture.• dealing with correspondence, complaints and queries.• preparing letters, presentations and reports.• supervising and monitoring the work of administrative staff. managing office budgets.• liaising with staff, suppliers and clients.• implementing and maintaining procedures/office administrative systems.• delegating tasks to junior employees.• Organizing induction programs for new employees.• ensuring that health and safety policies are up to date.• using a range of software packages.• attending meetings with CEO.• assisting the organization's HR function by keeping personnel records up to date, arranging interviews.

• Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol• Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.• presentations, public relations campaigns, articles and newsletters.• Briefed senior executives on monthly projections, product launches and other marketing plans.• Captured new customers by optimizing business strategies and launching products to diversify offerings.• Oversaw and adhered to communications department budget.• Grew new business connections by strategically networking with industry experts.

• A computer teacher for primary and Preparatory school, clarifying the importance of computers in everyday life.• Practical training for students on various programs such as Microsoft Word, Excel, PowerPoint and other programs. • Developed and taught lessons on relevant children's books.• Met with parents to resolve conflicting educational priorities and issues.• Developed program to work with students and increase interest in higher learning.• Shared information with up to 200 students per semester using variety of methods, including face to face instruction, computer lab activities.• Prepared lesson plans to meet goals identified in students' individualized study plans.• Reviewed computer science class material with students to support discovery of correct answers to problems

• Responded to customer requests for products, services and company information.• Offered advice and assistance to customers, paying attention to special needs or wants.• Answered customer telephone calls promptly to avoid on-hold wait times.• Educated customers on promotions to enhance sales.• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.• Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.• Recommended Service to customers, thoroughly explaining details.• Documented and detailed calls and complaints using call center's CRM database.