• Collaborates with the board to advance the organization's mission.• Communicates effectively with the CEO and Board, providing timely and accurate information for informed decision-making.• Supports Board members in budget management and financial planning.• Assists the Executive Director in overseeing functional departments, providing strategic direction for essential business and operational support systems.• Maintains close communication with the CEO regarding strategic decisions and operational plans.• Develops and implements administrative policies and procedures for efficient departmental operations and service delivery.• Directly supervises department managers, enhancing their roles through performance planning, reviews, mentoring, and training.• Manages operations for the Egypt and KSA offices.• Effectively communicate with clients to identify their needs, and ensure their satisfaction by addressing all inquiries after project delivery.

• Maintain ongoing communication with stakeholders, including the British Council, external teachers, and parents.• Collaborate with the High School Principal, department heads, teachers, and students to promptly address parent inquiries and resolve reported issues.• Ensure all parent inquiries and needs are met in alignment with the school’s policies and vision.• Manage daily communication via phone and email:-Receive parent calls from 8:00 AM to 10:00 AM.-Coordinate with the Head of the IGCSE Department to address emails and prepare responses.-Send registration, reporting center, disciplinary action emails, and letters to parents.• Assist the Head of the IGCSE Department with:-Examination registration for Cambridge and Edexcel, including reviewing IG examination registrations.-Following up on student payments with the accounting department.-The subject selection process for Year 10 and Year 11.-Teacher orientation scheduling and assessment exams.-Prepare IG schedules, exam schedules, class lists, and calendars for the new academic year.• Support the admissions process.

New Products:• Oversee the registration process for new products from initial composition to launch.Public Relations:• Identify new opportunities and markets in the nutraceuticals sector.• Schedule meetings with prospective clients to explore collaboration.• Engage with international organizations (e.g., WFP, WHO, UNICEF), NGOs, and private associations to foster partnerships.• Conduct research on key topics such as malnutrition and anemia.• Prepare for company guest meetings and develop presentations and data for the High Board.• Support the Marketing Nutraceutical team by managing approvals and organizing marketing events.Training:• Plan and execute training sessions for the sales team, including agenda development and logistics.Sales Department:• Establish the annual sales budget based on past performance and current trends.• Assist administrative specialists with requests and follow up on their execution.• Coordinate with the distribution department for active tender participation.Finance Department:• Monitor the due dates for documents from the marketing and sales departments.• Periodically finalize settlements for the marketing department.Logistics:• Facilitate communication between marketing, sales, and logistics.• Track inventory levels and report shortages to maintain stock balance.• Prepare products and materials for export.

* Maintain and monitor the company’s website and Facebook page.* Scheduling appointments, preparing and delivering proposal presentations to our clients.* Maintain an accurate and current database.* Update the company’s profile and portfolio.

* Responsible for some clients communications and compliance on client deliverable and revenue.* Writing all briefs and amendments required for the Design & Art department.* Works closely with the project team in order to maintain a continuous knowledge of project status.* Following up with the Design & Art department to ensure that we meet the Client's deadlines, requirements and objectives.* Ensures that all processes and procedures are completed, and the quality standards are met.

* Creative team member. (Created PharmaCO project which was the main project the company worked on & progressed)* Contacting & meeting potential clients to present the company and its services.* Communicates the client's goals and represent the client's interests to the creative team.* Following up with the Creative department to ensure that we meet the Client's requirements and objectives.* Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.* Preparing and presenting proposals to clients.* Planning & implementation of the company’s marketing activities.* Field pharmacies visits (Covered areas: Nasr City, AlMoa’atam, Heliopolis, Ain Shams, Alzatoun, Hadayea’ ElQobba, Abbasya & Daher).

* Working on CVS & CNS line.* Launched a new anti-hypertensive drug (ERASTAPEX®).* Covered area: Heliopolis II.