Doaa Mosaad Email & Phone Number

Cairo, Egypt

As VOC global sales Analyst, I am responsible for ensuring that VOC sales quotas are achieved by supporting VOC global sales teams in bringing new business into the company and increasing existing revenue streams. I am strongly focuses on data management and performance monitoring of the VOC global sales teams.Main Accountabilities:CRM:- Collaborate with the business process manager to review and improve the global sales process.- Manage the customers and prospects databases in our CRM and ensure information is up to date by supporting and following up with the global VOC sales teams.- Generate and lead sales campaigns and carry out the necessary reporting and communications with the VOCs sales teams.Data Analysis:- Monitor and analyze market share data and define sales potential.- Create, analyze and present custom reports of commercial activities (sales pipeline, customer profitability, analysis by territory, customer segmentation,,...).- Oversee Sales KPIs and monitor the VOC global sales teams progress, identify shortcomings, and propose improvements.Sales Network Support:- Assist the sales teams in the preparation of customer meetings as well as writing sales proposals.- Formalize and coordinate the distribution of sales support tools for sales teams.- Set up training, coordinate actions and information intended for global sales teams.

Cairo, Egypt

Provided high-quality commercial & financial performance through effective relationships with key business stakeholders at the assigned local FM contracts:Mars Wrigley Egypt – 6 October Factory- Identified and delivered factory consumable needs with better buying approach and use of preferred suppliers- Helped drive the implementation of saving opportunities across all delivered FM services to ensure customer and CBRE financial savings targets are maximized- Prepared and reviewed contract financial reports; P&L, WIP, Unbilled Revenue, Debt, & Invoice Pool.- Engaged in supplier performance review and coordinated A/P activitiesAmazon Egypt – Fulfilment center and delivery stations- Supported the FM team at all customer locations to ensure FM services are delivered according to contractual standards.- Effectively coordinated procurement activities and suppliers on-boarding with compliance to HSE Requirements.- Improved contract financial standards against monthly KPIs through effective use of CAFM system and management of WIP & debtEngaged in Properties Management Consultation project to qualify and recommend FM service providers to the Central Business District at the New Administrative Capital:Successfully led the communication across a diverse team to deliver projectoutcomesSupported market research and analysis activities to qualify and recommend FMproviders to project ownerEngaged with the finance team to review and assess financial performance andbudgets of Local FM providers.

Cairo, Egypt

- Worked closely with a team of sales engineers to support RFQ & tendering process.- Effectively partnered with order management, engineering, production, and Installation departments to ensure material availability, update shipments schedule and site readiness for product installation- Prepared monthly and quarterly sales Analysis reports and assisted in setting sales performance indicators and balanced scorecards- Supported SAP Process redesign initiative to improve sales-to-delivery process- Coordinated initiatives to best utilize steel scrap and maximize inventory usage

Cairo Governorate, Egypt

- Coordinated sales and logistics activities of a diverse portfolio of global leading manufacturers of household refrigeration, industrial Automation, PU technology, lightning, and metal treatment.- Interacted with a wide network of customers within Egypt & Africa to facilitate transactions and delivery of products- Reviewed and verified commercial and shipping documents with agreed terms and conditions- Maintained a high level of proficiency handling customer inquiries and complaints

Master Of Business Administration - Mba, Global Management, 3.75

Post-Graduate Diploma, Marketing Management, Good

Bachelor'S Degree, Business Administration And Management, Good