Kevin Doan Email and Phone Number

Xcel Energy Inc., through its subsidiaries, generates, purchases, transmits, distributes, and sells electricity. It operates through Regulated Electric Utility, Regulated Natural Gas Utility, and All Other segments.In summary: Xcel Energy is a major U.S. electricity and natural gas company with operations in 8 Western and Midwestern states. Xcel Energy provides a comprehensive portfolio of energy-related products and services to millions of electricity and natural gas customers through its regulated operating companies.

I work with gathering, dissecting, parsing, structuring, storing, and presenting algorithmic data and utilize data science methods and processes to extract knowledge and insights from data in various forms. We sell intangible products/digital goods and services by preparing value propositions to clients. I pioneer the efforts across handling the entire gamut of functions pertaining to global development, sales, marketing, R&D, and quality control to ensure a coordinated and consistent response to customer requirements. I design and implement the strategy that fulfills the objectives and maximizes revenues, profits, and market share while streamlining overall operations pertaining to business development and customer service. Furthermore, I outline each account's vision and goals mapped with short-term strategies and action plans to achieve the goals. I play a pivotal role in vision building, goal setting, and restructuring of the organization and client relationship management. I also establish and nurture productive relationships with key decision-makers to further strategic goals and increased opportunities.Building a Business Plan to align with Mission & Vision Statements for 1-3-5-10 year models, strategic rollout, shifts in business climate, target market, contractor and employee roles,Design algorithms/process flow for sports investing as a “High-Yield Investment Vehicle with a Short-Term Turnover” Used SQL Server 2008 R2, scraped backdata from credible sources.Engineer working investment angles and models to be able to be automated, with each sport having its own set of weights per variable, and each sport having it’s own process flow that have been automated to get best case scenario portfolio results, more often. Raise yearly hold percentage with new models of logic, and test them by querying our own proprietary database based on reverse engineering real scores and results of sporting events.

I was accountable for data mining & extraction via SQL, analyses & reporting of financial operations. I developed and performed detailed customer audits that identify revenue recovery & cost savings opportunities. Furthermore, I isolated and researched negative or non-optimal margin services: analyzed business drivers, determining root cause, and worked with functional & business teams to resolve pertinent issues. I established communication and rapport with key accounts to improve customer service and brand loyalty, resulting in increased product feedback for enhanced design and quality improvements. In addition, I also conducted detailed market research and feasibility studies to analyze the latest market trends and track the competitor's activities, thereby providing valuable inputs to streamline the marketing and brand visibility strategies that have contributed to year-after-year growth.

Financial Assurance Department Data mining & extraction via SQL Analysis & Reporting of financial operations Circuit design of financial systems Develop and perform detailed customer audits that identify revenue recovery and cost savings opportunities Isolate and research negative or non-optimal margin services, analyze the business drivers, determine root cause and work with functional and business teams to resolve issues

I helped the director of supply chain in the reverse logistics department to make better decisions in terms of accurately forecasting the number of returns and repairs on cell phones and other parts and devices that Cricket Communications had to offer across the organization... emphasizing tying together demand forecasting, supply capacity, in-stocks, and inventory levels. I was accountable for data mining & extraction via J.D.A. queries, data analyses & performance report creation. I was commended in improving the regional supply chain processes in-depth and also generated broad overviews for executive summary decision making. I processed transfer orders & purchase orders and recommended inventory item purchases, and managed distribution channels of telecommunication handsets and accessories for Cricket-owned stores and national retailers via JDA/SQL/Excel/Access/PowerPoint/Outlook/P.I.M.I also helped develop inventory policies and established accountability for tactical and strategic results through effective reporting, monitoring, and cross-functional engagement. I also provided technical, analytical leadership and support to improve the quality and timeliness of the S&OP process. Furthermore, I identified and implemented various tools to support the S&OP and product lifecycle management processes and inventory/purchasing functions.

Excelled in Excel to migrate and integrate SKU descriptions from old software to new software line item descriptions.

 Support the Supply Chain and operations team Develop performance reports and proposals Improve Supply Chain processes; Inventory optimization & forecasting Process transfer orders and purchase orders; Recommend inventory item purchases Manage distribution channels of construction materials, mainly data management of: stone, vinyl, wood, metals & fasteners. Reported to VP of Metals, Brad Strosahl.

 Acquire/Retain/Deepen customer relationships via the telephone and face to face Provide technical support to online banking Work with tellers to provide superior customer satisfaction to every transaction and problem Recommend products and sale of services

 Represent clients in the sale and purchase of residential properties, including buyer and listing consultation, and marketing services through PrimeAccess & ActiveCMA Manage relevant client information and analyze market trends Cater to specific client needs, including strategic negotiation and decision making Organize and present consultations and presentations

 Coordinate phone calls Improve customer service  Process money order transactions

 Coordinate phone calls Improve customer service Direct/Process sales Operate bowling sales software

 Improve customer service Manage concession orders Operate ticket sales