• Analysis of wet stock data for national and international petroleum companies using bespoke software to identify leaks and other areas of concern• Leading investigations of underperforming sites from beginning to conclusion, liaising with customers and other key stakeholders to identify and successfully resolve issues at site• Production of periodic reports for clients on performance of their sites• Analysing site data to pinpoint potential changes to site to optimise revenue for clients • Timely completion of specialist tasks such as recalibrations in order to provide cleaner data for analysis

• Managing a team of 12 native English and 8 bilingual teachers, I was responsible for the development of ongoing teacher training, quarterly reviews, and recruitment process.• Responsible for the planning and delivery of biannual open class events for all year groups, resulting in better engagement with parents and higher intake of students • Initiated program of weekly year group meetings between Korean teachers and English teachers to share information, concerns and ideas.

• Successful planning and delivery of weekly teacher training exercises to share new ideas in line with company’s policy of continuous professional development• Performance quarterly reviews of teaching staff in line with corporate values and KPIs• Teaching Business English classes and exam preparation courses for high school students and adults• Completion of reports on student progression at the end of each course highlighting strengths and areas for students to work on in subsequent courses

• Assisting Business Intelligence Manager to produce reports for the senior management team using SQL Server and SSRS• Development of a series of programmes with the Learner Management System to automate the input of certain data allowing the Data Entry Team to input learner information faster and more accurately• Completing reports on Data Entry Team performance for HR and Management Team for use in staff development and retention.• Producing reports of learner progression and completion rates for Assessment Team reviews

• Part of the sales team working on contracts with national care providers to deliver NVQs and apprenticeships for their staff• Attending sales meeting with prospective clients to customise the induction process to the clients’ needs and specifications• First point of contact for new learners, responsible for the planning and delivery of new learner inductions nationwide including workshops on Numeracy and Literacy in line with national guidelines