Dmitri Kondratev Email and Phone Number

Created IT division from scratch (IT support, ERP development, BI, business processes development)Developed 3-year strategy of company`s digital transformation. In its scope realized:• Calculation, justification and migration to a new IT-infrastructure;• Product knowledge management system, based on PIMCORE®;• Implementation of BPM-system with automation of key service processes, BI system based on QLIK Sense;• Preparation to implementation MS Dynamics for Finance and Operations and MS Axapta support;• Development of e-com projects: launch of an updated version of the Internet portal and brand sites;Business processes analysis and enhancing the operational effectiveness:• Implementation process approach in a company, documentation and update of key business processes in it;• Introduction of sustainable development (ESG) in company;• Preparation to certification ISO 9000/ISO 14000.

ARIMA holding - ranked No.3 in segment of electronics – domestic appliances, brands Hyundai, Scarlett, Timberk, Telefunken, chain of fitness clubs Spirit, Pro-trener, development OptiLand – more 400 geographical locationsDeveloped strategy of holding`s digital transformation• Created Microsoft Dynamics practice in company, successfully implemented ERP system for company group based on Microsoft Dynamics 365, launched 1C: Fitness in fitness direction, 1C:development in Optiland;• Managed Business Process Management projects – automation key processes in holding, based on decision Bitrix24;• Development of e-com projects: launch of an updated version of the Internet portal, online store, B2B portal, service portal, marketplaces;• Implemented BI system for the holding, based on PowerBI and OLAP technologies, providing real-time statistics for top-managers and stakeholders;Business processes analysis and enhancing the operational effectiveness:• Created a corporate IT center with support of: distributor Scarlett, chain of fitness clubs Spirit/Pro-trener, settlements Bristol, Marcel, Cambridge,• Disaster recovery of business continuity in a holding`s company;• Managed a project of a process merge several companies in the holding;• Created a single service center for holding`s goods;

Company Structure: 6 publishing houses with a network of branch offices and distribution centers, 3 largest specialized book warehouses in Europe, trading chain, franchising chain, toy and office supplies production, online store book24.ruDevelopment of information technologies:• Integrated IT-departments from holding`s units into sole service department (reduced outlays 35%, service department based on ITIL, project commands – on PMBok and Agile);• Implemented unified ERP system for all the entire company group (~2500 users), WMS Manhattan Scale at a warehouse 40000 sq.m., maintained SAP R3;• Developed and launched a few online stores (~800 orders\day), online portals (up to 9 m visits/month).• Developed approaches of big data analyses and impacts to key rates of company and designed specialized BI software (C#, DOT.NET);Business processes analysis and enhancing the operational effectiveness:• Process adaptation of businesses after acquisitions of new companies;• Executed project of modelling 3-PL operator – service provider for all group of companies; sole ;• Designed and launched call-center based on Asterisk;• Designed a project for Cash and Carry store chain (launched pilot 3 stores) and franchising store chain;• Developed and launched a few online stores (~800 orders\day), online portals (up to 9 m visits/month).

Responsibilities: project management (implementation of MES, ERP and other IT systems, launch of new production lines, opening new shops and offices), digital marketing, technical support of business continuity, technical security, management of telecommunication provider.Management Scope: information technology department, telecommunication provider, the technical security unit, electriciansResponsibilities and Achievements:• Designed, launched and managed telecommunication provider – responsibilities ranged from technical support to pricing and sales management;• Prepared and launched new shops and representative offices;• Managed MES implementation work at plants, including specialized design software, machinery control software, automated cutting machinery etc.;• Implemented ERP system based on 1C production management platform, SFA-system with assortment constructor for B2B clients;• Managed full recovery of IT-infrastructure at Krasavino linen factory.• Optimized IT infrastructure (logistical and technical components) in accordance with the best global practices (PMBok, ISO 20000, Cobit), implemented servicedesk based on HP OpenView;• Managed IT projects (implemented document management system, access control system, videoconferencing system, remote work toolkits);