Dr Nitin Arora Email & Phone Number

Gurugram, Hr, In

Dehradun, Uttarakhand, India

Gurugram, Haryana, India

- Responsible for overall business operations and PnL management for all long stay services at home (ICU@Home, Nurse@Home, GDA@Home and short-term procedures) - Product conceptualization and implementation, defining operational strategy and processes, ensuring end to end business operations including stock, manpower, infra etc - Strategic product prepositions to improve margin and streamlining processes for better cost containment- Managing pricing strategy and discounts/ offers- Service innovation in terms of any new clinical/ Non-clinical initiative in service delivery- Keeping contribution margin as per budgeted numbers- Optimize manpower utilization and control manpower ratios as per company budget- Tracking and optimizing audit process, monitoring audit effectiveness and overall quality improvement

Gurugram, Haryana, India

Gurgaon, India

- Process designing and re-engineering, - Workflow Documentation,- Process Mapping: Complete process mapping across Operations Command and Control Center,- Coordinating with stakeholders to streamline sub processes.- Ayushman Bharat Yojna: Designed complete process flow for adoption of Ayushman Bharat Scheme, policy designing, reviewing cost structure to assess financial viability, liaison with respective stakeholders for roll-out.- Patient conversions: Designing and implementation of pilots for improving patient conversion rates, reducing abandoned patient calls and increase followups, improving no show appointments, discharge satisfaction surveys.- Radiology: Evaluating, monitoring and tracking of utilization across radiology department (CT, MRI and USG) to find out the gaps in appointment scheduling and resource utilization. Formulating strategy to improve resource utilization.- CRM application: Strategic planning, development life cycle management, testing and bug tracking, implementation, change management, training, adoption and scaling of across departments, MIS reporting, data analysis.

Dehradun

• Conceptualized, researched, and developed prototypes for Arion WiiNet, a cloud based Wifi hotspot management & billing system.(http://opanel.arion-networks.com )• Led a 15 member team across Development, Strategy, Product and Marketing.• Developed branding, marketing content and sales scripts with strategic messaging. Handled complete digital marketing, social media marketing and SEO for the product.• Built and manage the company’s online store for I.T peripherals and networking equipment ( https://www.arion-networks.com/products ) - Product selection and procurement, inventory management, logistics, order fulfilment, customer service and satisfaction, website analytics.• Established strategic partnership with system integrators, internet service providers, equipment vendors.

Dehradun

• Diagnosis and treatment of dental diseases and problems based upon patient history, physical Examination, x-rays, and other Information.• Responsible for administrative and clinical operations of the clinic.• Develop and implement S.O.Ps in alignment with all Govt. Regulations.• Determined clinic staffing needs; complete management of employees, including interviewing, hiring, scheduling, training and grooming, payroll.• Consistently increase business through service and marketing initiatives.• Manage clinic budget to ensure financial viability and provision of high-quality and cost-effective dental care services to the patients.• Maintaining clinic inventory and handling procurement of supplies and equipment

Dehradun

• Planning, designing, deployment, support and administration of ISP and enterprise networks (wired and wireless), long distance wireless links, user management systems, surveillance and security systems.• Responsible for Business development, customer relationship and client retention.• Design effective budget models, analyze revenues, expenditures and cash management to ensure all operations are within budget, cost analysis for improving product pricing.• Responsible for the development of the operational talent pool by optimising the skills of the existing team along with recruitment, training and mentoring of external talent.• Built and maintained the CRM and Customer support system for the company.

Hospital And Health Care Facilities Administration/Management

Implementation Of Nabh Hospital Standards

Certificate Course In Advanced And Rotary Endodontics By Dr. P.D. Joshi, Endodontics/Endodontology

Ccna, Wireless Networking

Bachelor'S Degree, Dentistry

Isc