Led full lifecycle of RPA solutions, from design to ongoing support. Analyzed processes, prioritized tasks, and leveraged data insights. Exceeded client expectations by collaborating closely with teams and resolving issues efficiently• Successfully implemented over 5 service improvements to stabilize processes, reducing system exceptions by 95% and business exceptions by 85% and Received multiple outstanding awards for exceptional contributions to RPA projects and demonstrated excellence in automation implementation• I initiated and led a successful buddy program for 30+ newcomers, enhancing organizational integration, role clarity, and training effectiveness through strategic mentorship.• Provided support to the support team and infrastructure team in upgrading to new versions of RPA tools, ensuring seamless transitions and minimal downtime.

Experienced in collaborating with RPA Lead to design, implement, and test automation solutions for diverse business processes within tight deadlines. Strong focus on software improvement, technical support, and troubleshooting, ensuring high-performing programs and customer satisfaction• Developed and implemented RPA solutions to automate repetitive tasks, resulting in a 50% increase in operational efficiency.• Received sparkling star award for outstanding contributions to RPA projects• Cross-trained on UiPath and AA earned advanced certification, showcasing versatility and commitment to professional development• Integrating automated tests into CI/CD pipelines.

•Designed, developed, and maintained software applications, contributing to various projects.• Collaborated with team members to identify and implement software improvements.• Conducted unit testing and debugging to ensure high-quality code.