Support Rightpoint's client work through integrating effective data insights, creating data-informed customer and employee experiencesSupport the Analytics and Insights & SEO teams in developing measurement frameworks, identifying KPIs, and producing analysis deliverables for clients across a wide range of industries Pull together raw data from multiple platforms, build appropriate data visualizations in dashboards, and structure analysis with meaningful, relevant insightsIdentify and execute ongoing optimization analytics including A/B tests and behavioral analysis

Collaborate with global leadership teams to create an organizational framework to consistently define and measure outcomes across the organization.Develop workforce analytics landscape to enable insight into GB’s ever-changing employee base focusing on employee retention, engagement, diversity, equity and inclusion.Create compelling data visualizations to package and present insights to clients and/or executive teams.Oversee HR, Finance, & Legal internal operations analytics initiatives as it relates to “hot button” industry issues. Conduct research to identify required data to solve a given business question backed by leveraging statistical testing to strengthen analyses & conclusionsPioneer development of new tools for operation improvement leading cross-functional teams to accelerate projects through their lifecycle.Conduct primary and/or secondary research to identify required data to solve a given business question backed by leveraging statistical testing to strengthen analyses & conclusions

Attend client meetings relevant to the components which I have responsibility for, to establish client relationship and ensure complete understanding. Responsible for developing requirements documentation and system configuration based on the client requirements. Responsible for creating test plans, and testing system changes and enhancements to ensure completeness and accuracy. Regression testing as necessary based on the nature of the system change/enhancement. Research issues and cases to determine root cause and provide impact analysis for ongoing issues and changes and requests for new functionality.

Provide information for students, faculty, and visitors about the University of Miami and our campus. Perform typical administrative office duties. Manage Student Center Complex communications.

Performed pension benefit calculations for several clientsProactively responded to client inquiries regarding pension administration Reviewed and edited client employee data

Prepared legal documents including but not limited to real estate closings, notice of dispositions, Interrogatories, etcCompleted directed research assignmentsManaged office calendarsManaged communications and interacted with clientsMaintained and updated social media pages for company.

Responded quickly and resourcefully to customer requests or concerns Executed marketing and visual merchandising initiativesMaintained a safe and clean environment for customers

Analyzed data sheets with excel documentationsSocial media outreach on behalf of the company: created Facebook posts and tweets for company pageConducted research using reliable resources to find important information on behalf of the company