7 years ago I made a huge change and excepted a Sales Manager position at Fayetteville Dodge Ram. Today was a game changer for me in my career at the Most Awarded Dealership in CNY. I was promoted to General Manager! I will be overseeing all operations of the dealership in sales, service, and parts. I look forward to this next chapter along with helping my team create the best experience for our customers. Wish me luck on my new position! 😉 I'm very excited!!! 😊

Some of my job duties:Sales Personnel -Hire, train, motivate, counsel and monitor the performance of all Salespeople. -Directs sales staffing and training standards to support Chrysler product knowledge standards. -Train the sales staff regarding the benefits of financing, leasing, Rust pkgs. And extended service programs.-Oversee the efforts of the salespeople to enhance the image and customer satisfaction rating: of the dealership. -Address customer concerns to ensure high level of customer satisfaction -Encourage new business by developing, implementing and monitoring a successful customer tracking and prospecting system. -Help salespeople close deals. New Vehicles -Display, merchandise and promote NEW vehicles. -Study local market conditions, demographics, and past sales history. -Make recommendations to the general manager regarding short and long term advertising plans, sales promotion, staffing needs, lease promotions and compensation plans. -Conduct sales promotions and advertising as needed. -Maintain frequent contact with manufacturer and other vendors to ensure a thorough knowledge of current leasing, sales and incentive programs. -Participate in the preparation of annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profit of new dept. -Work with dealership departments to develop profitable, but competitive, pricing structures for aftermarket products and services. Used Vehicles -Establish annual and monthly objectives for unit sales, gross profits, expenses and operating profits. -Display, merchandise and promote Used vehicles. -Plan and control the display of used vehicles. -Enforce a turn policy on used vehicles to keep them moving -Appraise trades if the used vehicle appraiser is unavailable. -Ensure that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations. -Keep abreast of auto auction activity and prices.

Some of my job duties:Sales Personnel -Hire, train, motivate, counsel and monitor the performance of all Salespeople. -Directs sales staffing and training standards to support Chrysler product knowledge standards. -Train the sales staff regarding the benefits of financing, leasing, Rust pkgs. And extended service programs.-Oversee the efforts of the salespeople to enhance the image and customer satisfaction rating: of the dealership. -Address customer concerns to ensure high level of customer satisfaction -Encourage new business by developing, implementing and monitoring a successful customer tracking and prospecting system. -Help salespeople close deals. New Vehicles -Display, merchandise and promote NEW vehicles. -Study local market conditions, demographics, and past sales history. -Make recommendations to the general manager regarding short and long term advertising plans, sales promotion, staffing needs, lease promotions and compensation plans. -Conduct sales promotions and advertising as needed. -Maintain frequent contact with manufacturer and other vendors to ensure a thorough knowledge of current leasing, sales and incentive programs. -Participate in the preparation of annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profit of new dept. -Work with dealership departments to develop profitable, but competitive, pricing structures for aftermarket products and services. Used Vehicles -Establish annual and monthly objectives for unit sales, gross profits, expenses and operating profits. -Display, merchandise and promote Used vehicles. -Plan and control the display of used vehicles. -Enforce a turn policy on used vehicles to keep them moving -Appraise trades if the used vehicle appraiser is unavailable. -Ensure that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations. -Keep abreast of auto auction activity and prices.

Received the Chrysler Certified Salesperson Award for 14 consecutive years. Five time awarded Master Certified Sales Professional recognition for selling over 100new vehicles in a calendar year. Established, repeat-business and strong referral clientele and have been thedealership's top salesperson year after year.Make my own deals with management approval, and am experienced with after-purchase salesof warranties, aftermarket products, financing, etc. Internet sales experience includes extensive familiarity with CRM tools, Web sitemaintenance and updates, AutoTrader; calltracker), Dealerconnect.com, Cobalt Lead manager, ebay motors, Craigslist,vinsolutions.com, dealer.com and many more.Expertise in leasing versus buying.