Dody Tansil Email & Phone Number

Jakarta, Indonesia

Jakarta, Jakarta, Id

Vilniaus, Lithuania

Vilniaus, Lithuania

• Led 12 subordinates for day-to-day operations, orbited around end-to-end onboarding, customer product implementation, customer troubleshooting, customer engagement, product & feature feedback collection, partnership agreement creation• Supervised payment reconciliation of cash flow, validated expense payment, verified transaction revenue, and invoicing account receivable• Collaborated & supported 3 different regions team consisting of Business Development & Account Management in Jabodetabek, Bandung, and Surabaya• Governed customer onboarding process end-to-end with a success rate of 98% organically and inorganically• Cascaded KPI to operations stakeholders each quarter with a bottom-up approach. Stakeholders: customer support, account management, business development, buyer support, engagement support, CRM, and Telesales• Tracked, analyzed, and reported to management using Google Sheets and CRM tools on a weekly & monthly basis• Proposed & directed overhauling of end-to-end buyers’ journey, led to conversion to the inbound transaction by threefold (0.15% to 0.5%) in 2 quarters• Drove Change Management, led to increased invested partnership & gross revenue by 32% (~USD$500k) in a quarter by the consolidation of 4 divisions into 2 due to silos collaboration led to intersected KPI & target cannibalization • Identified and led feature process improvement of project scoring & prioritized invested project display on the platform to show top-selling projects & increase transactions, cumulatively generated potential gross revenue of USD$120k monthly• Collaborated & supported product building Point of Sales platform for property developer & C2C platform business model• Led the creation of reward-and-punishment for cost-reduction of invested projects to decrease by 23% (~USD$3.500) monthly

Jakarta Selatan, Jakarta, Indonesia

• Supervised CRM transition (Airtable to Salesforce) for region expansion anticipation, led to a reduction of 30% in operational-cost• Accelerated end-to-end process from 10 working days to 3 days for invested projects started from due diligence, approval, and fund disbursement, led to generated gross revenue of USD$1.5M for 6 months• Coordinated automation for buyer support chatbot resulting in deduction engagement waiting time from 18 hours to 3 minutes & increased conversion rate of the engaged buyer from 60% to 80% within a quarter• Automated and integrated data collection & compilation from Salesforce to Google Sheets for analysis and reporting, decreased processing time from 48 hours to 2 hours• Directed 5 cross-divisional collaborations for aligning and achieving each division’s OKR

Jakarta Selatan, Jakarta, Indonesia

• Expanded 71% partnership by overhauling operations process and building efficient procedure• Deducted 60% of operation service level by refining stakeholders’ Scope of Work

Jakarta Selatan, Jakarta, Indonesia

• Mapped 3 province pricing estimations in Indonesia based on the regions, facilities, and geographical risk• Projected 500 listings per month for mobile and website platforms for increasing exposure over 3 months

Jakarta Selatan

• Identified USD$36.2M market potential raw landbank by performing competitor and market mapping analysis• Stimulated 42% (21 to 30 units) selling growth quarterly by surveyed competitors’ discount & price point• Compiled and analyzed within 5 kilometers of existing competitors and potential competitors on the market