Quality Assurance Specialist
Current- Gained a good recognition for work performance and joined the company with recommendation of a former superior- Aside from product labeling, execute inspections on the brand website, shopping pages, contents for live commercials before publishing; to prevent any misuse of labeling and words for advertisement against the law.- Reduced customer claim rate up to 33% compared to the previous year; in order to reduce customer claims, carried pre-inspections and audits towards manufacturers based on an evaluation table with 100 indicators; regularly held consultation meetings to support manufacturers and proactively communicated with persons in charge- Examined product eligibility for importation and exportation (about raw material use, manufacturing process, product specification etc. in other countries) to avoid possible issues.- Minimize risks for the company’s business expansion; participated in a new business team and assisted the team with digesting business regulatory compliance*, establishing provider guidelines based on the compliance and providing employee trainings * Compliance for sales of cosmetic products, sanitary products, quasi-drugs, chemical products and biocides, electronic devices (electromagnetic waves certification) etc.