I served as the key decision-maker responsible for determining optimal course types for TESOL trainees and organising live TESOL sessions.

As the Managing Director, I spearheaded the front office and administration functions, overseeing critical areas such as new enrolments, class scheduling, teacher assignments, and recruitment. Additionally, I held accountability for facility management and navigated complex legal procedures.

In my role as general manager, I provided dynamic leadership across a multifaceted spectrum, encompassing front office and administration operations. This encompassed pivotal areas such as new enrolments, class scheduling, teacher assignments, and recruitment. Beyond these core responsibilities, I also actively contributed to business development initiatives, aiding in the growth and expansion of the organization. Moreover, I played a crucial role in assisting new franchisees as they joined our network, providing guidance and support. Additionally, I maintained oversight of facility management and effectively navigated intricate legal procedures, ensuring the smooth operation of the business.