Hanse-Moody-Excess• Follow-up and management of the end-to-end process (from the factory to the customer) after the sale.• Creating a technical proposal on the extra requests of the customers and, if approved, following theimplementation process up.• Management of technical support of boats to ensure customer satisfaction• Follow-up of warranty processes•Providing effective management during the installation phase of new boats•Managing onshore and offshore maintenance after warranty and following up the process one-to-one with boat owners