Oguzhan Dogan Email & Phone Number

Liège, Walloon Region, Belgium

Customs Inspections and IT Integration: Oversee and manage customs inspections, leveraging IT systems to ensure compliance and streamline processes.Digital Documentation (CMR & VAT Notes): Utilize specialized software to manage and review CMR documentation and VAT notes, ensuring accuracy and compliance with regulations.Invoicing and ERP Management: Administer invoicing processes through ERP systems, ensuring timely and accurate billing while integrating with financial management software.Data Analysis and Process Optimization: Apply data management and analysis techniques to optimize customs and documentation workflows, reducing errors and increasing efficiency.Automation: Collaborate with IT teams to automate routine tasks such as document checks and invoicing, enhancing productivity and reducing manual effort.

Warsaw, Mazowieckie, Poland

E-Commerce Platform Management: Managed the technical aspects of the company’s e-commerce platform, ensuring smooth operation, troubleshooting issues, and optimizing performance.Technical Support and Issue Resolution: Provided first-line technical support for online order processing, resolving technical problems quickly to minimize downtime and enhance user experience.Data Management and Reporting: Utilized data analysis tools to track and report on sales performance, inventory levels, and customer behavior, supporting data-driven decision-making.Inventory and Database Management: Maintained and updated the inventory management system, ensuring real-time accuracy of product data and availability in the database.System Integration and Automation: Assisted in integrating automation tools for order processing and customer communication, streamlining workflows and reducing manual intervention.Customer and Sales Data Analysis: Analyzed customer interactions and sales data to identify trends, contributing to targeted marketing strategies and improved sales outcomes.Support for IT-Driven Sales Initiatives: Collaborated with the sales and marketing teams to implement IT solutions that enhanced online sales, such as dynamic pricing algorithms and personalized promotions.

Bachelor'S Degree, Information Technology

High School Diploma