Doha Taha Email and Phone Number
🎯Let's work together to make your project or business a success.Hi, my colleagues and friends.I'm Doha Taha, pleased to share with you my bio :💡I'm a passionate content writer who wants to turn my ideas into profitable business stores.💡I love to dig into customer problems and solve them with modern technology.✌🏻I provide you with an actionable step-by-step marketing plan that includes the following:-Marketing research, Swot analysis.-Competitor analysis, including strengths and weaknesses, as well as marketing strategy schemes using Semruch. -Your buyer persona and target audience profile.-Potential channel strategies.-Using creative content strategy as an engine to spread.-As well as content plans based on the customer's journey.-Crafting content calendar.I write most kinds of content including:1) Social media content 2) web content🧐I enjoy researching and using a variety of websites such as Ubersuggest, Also Asked, Answer the Public, Keyword tool, Wikipedia, Pinterest search bar, Quora spaces, and Reddit.🚀I am raising Website traffic and sales numbers.🔸I also work in the field of customer service representative training, assisting them in learning how to deal with customers, gain their trust, and ensure their satisfaction with the service.🔸This is my passion, and I enjoy providing information to people.🔸I provide content in the fields of digital marketing and customer experience.🔸In my work as a trainer, I use a variety of programs to deliver effective training, including PowerPoint, Canva, and Lucid Charts.🔸Certified Trainer.🔸I enjoy learning languages and have a Swahili and French certificate from Al-Alsun College.I educate, refine and drive myself to be a better person.-I’m constantly learning because I never settle.-I focus on marketing high-quality decisions. I enjoy meeting new people and hearing new perspectives. Reach out if you want to talk to me about digital marketing ✅If you need to reach me, feel free to message me.Email: dohafouad801@gmail.comLinkedin DM
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Operations SpecialistSeven Jan 2024 - PresentCairo, Egypt
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Customer Experience Training SpecialistSeven Feb 2023 - Jan 2024Egypt
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Content CreatorMostaql.Com | مستقل Jan 2023 - Apr 2023Egypt• Increase Brand awareness by writing SEO-friendly content that's created in a way that helps the search engines rank it high.• Raising Website traffic and sales numbers.• Using creative content strategy as an engine to spread. -
Social Media Marketing SpecialistFreelance Nov 2022 - Jan 2023• Developed social media calendar, which included scheduling social media posts, marketing campaigns, and website updates.• Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.• Increased customer engagement through social media.• Developed marketing content such as blogs, promotional materials, and advertisements for social media.• Posted new content for products and services when managing marketing and release… Show more • Developed social media calendar, which included scheduling social media posts, marketing campaigns, and website updates.• Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.• Increased customer engagement through social media.• Developed marketing content such as blogs, promotional materials, and advertisements for social media.• Posted new content for products and services when managing marketing and release calendars.• Successful social media advertising campaigns for courses and clothing pages Show less
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Learning And Development SpecialistValu Mar 2022 - Oct 2022Giza, Al Jizah, Egypt• Developed lesson plans, instructional materials, and written practice tests for [customer service representatives] and [social media moderators] training courses. • Trained and mentored [200] new personnel hired to fulfill various roles.• Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.• Created and execute learning strategies and programs.• Evaluated individual and organizational development… Show more • Developed lesson plans, instructional materials, and written practice tests for [customer service representatives] and [social media moderators] training courses. • Trained and mentored [200] new personnel hired to fulfill various roles.• Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.• Created and execute learning strategies and programs.• Evaluated individual and organizational development needs.• Designed and deliver refreshment sessions, workshops, and other training.• Assessed the success of development plans and help employees make the most of learning opportunities.• Helped managers develop their team members through career pathing.• I trained over 200 employees in customer service, social media, quality, and content. Show less -
Quality And Training SpecialistValu Oct 2021 - Mar 2022Giza, Al Jizah, Egypt• Managed training sessions for new employees.• Collaborated on monitoring and evaluating customer service inquiries.• Documented quality issues and performance measures for management review.• Improved customer satisfaction and call quality by monitoring agents and providing feedback via one-to-one and group coaching sessions.
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Customer Service RepresentativeValu Nov 2019 - Dec 2021Giza, Al Jizah, Egypt• Answered service questions, suggesting other offerings to attract potential customers.• Clarified customer issues and determine the root cause of problems to resolve service complaints.• Answered customer telephone calls promptly to avoid on-hold wait times.• Provided excellent customer care by responding to requests, assisting with service usage, and handling ordering functions.• Achieved monthly KPIs, achieved the monthly performance and number of calls.
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Customer Service RepresentativeEtisalat Misr Jan 2019 - Nov 2019Cairo, Egypt• Respond to customer comments and questions via calls during shifts.• Educated customers on current promotions, upgrades, or new offerings available under the current plan.• Addressed escalated customer service issues sent from sales and service teams to save customer relationships.
Doha Taha Education Details
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Faculty Of Alsun , Ain Shams UniversityVery Good -
Experimental Secondary School In Zamalek
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Languages And Translation
Frequently Asked Questions about Doha Taha
What company does Doha Taha work for?
Doha Taha works for Seven
What is Doha Taha's role at the current company?
Doha Taha's current role is Operations Specialist at Beltone Consumer Finance | Seven | Ex-ValU | EFG Hermes.
What schools did Doha Taha attend?
Doha Taha attended Faculty Of Alsun , Ain Shams University, Experimental Secondary School In Zamalek, Ain Shams University.
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