Completed ongoing financial analyses, established budget, and provided business projections. Co-managed a team administrative and clinical staff.Analyzed patient volume, provider productivity, and staffing needs, adjusting and hiring as needed. Negotiated insurance billing contracts and fee schedules for commercial insurances. Liaised with healthcare representatives at provider and insurer levels to ensure the best service possible for patients.Credentialed providers with state, military, and commercial insurance companies.Scouted locations and negotiated lease for office space, and project managed renovations.Planned, implemented, and evaluated comprehensive marketing strategies, advertising campaigns, and relationship-building activities.Researched, selected, and established employee benefits as well as advised for other business operations.

Organized and coordinated operations in ways that ensured maximum productivity.Maintained relationships with partners/vendors/suppliers.Supervised team and managed all aspects of business development.Gather, analyze and interpret external and internal data to help improve patient outcomes, quality scores, and overall revenue.

Sought out, established, and cultivated relationships with area providers for the purpose of growing Home Health and Hospice Services.Created marketing collateral to better communicate the capabilities and professional services of MultiCare Home Health and Hospice.Focused on improving the financial performance of the agency through generating additional business and overall process improvement.

Established and maintained positive relationships with current and potential referral sources.Built and monitored community, customer, payer, and patient perceptions of Signature Home Health as a high-quality provider of services.Maintained comprehensive working knowledge of markets including government agencies, major payer groups, key referral sources, and competitor's market positioning.

Liaised with current and potential referral and payer sources through establishing and maintaining positive relationships.Built and monitored community, customer, and payer and patient perceptions of Rainier Home Health as a high-quality provider of services.Provided support to intake in order to ensure timely starts of care. Supported Executive Director in creating marketing plan for agency.

Managed $9 million annual departmental budget. Provided support to 6 department heads, including purchasing, scheduling and budgeting. Supervised Title IIA grant budget, allocations and purchases for private schools.Carried out supervisory responsibilities for 5 office managers and secretaries.Coordinated multiple aspects of the hiring process including packet creation, interview scheduling and notification duties.

Increased the organization's image and visibility with community, physicians, staff, patients, employers and payers.Planned, implemented and evaluated comprehensive marketing strategies, advertising campaigns and relationship building activities.Suggested marketing strategies to company, hospital and facility leaders.Supported operational leaders in their efforts to develop business strategies and implement business development plans to meet operational goals. Consulted with service line leaders, department heads and other key leadership, as they developed events, activities and materials. Managed graphic designers, ad agencies and print vendors to plan and implement product line public relations and marketing initiatives. Directed development of marketing communication tools—including signage, brochures, newsletters, special events and direct mail—and ensured all pieces met standards for quality, accuracy, timeliness and cost effectiveness.Collaborated with social media team to ideate, create and execute on-going social content that supports organization’s strategic priorities.Monitored company’s online presence making initial responses to inquiries, complaints, comments and other contacts generated through social media.

Managed and negotiated government contracts.Fostered cooperative relationships with field offices, headquarters and project sites.Served as spokesperson to media, tribal leaders and elected officials.Prepared and disseminated news releases.Produced, filmed and edited various public service videos and prepared media packages for television.Managed and facilitated communications and media training opportunities for senior staff.Established community sponsorship programs and facilitated new relationships.Developed strategic communication plans for public affairs and senior leadership.Coordinated with several offices to facilitate internal and external speaking engagements, appearances and representations with various community groups.Organized and participated in Congressional visitations, school presentations and community events.Identified communication opportunities and coordinated with colleagues to ensure message consistency.Provided editorial oversight for all social media content, ensuring compliance and consistency of key messaging. Coordinated content with internal content developers and agencies, as well as creating, writing and editing social content as needed.Established operating procedures and managed social media—including Facebook, Twitter and YouTube—for 8 dams and offices.Served as website administrator and content approver, ensuring content accuracy and timeliness.Researched emerging communication tools in order to identify and overcome obstacles for implementation.Developed, designed and printed fact sheets and public outreach materials and displays.Wrote articles and captured photos for use in internal publications.Supported internal and external information programs through the use of video products and news releases.Planned and facilitated public meetings.Organized staffing for community events including Engineering Week, Veterans Day and Retiree Day.

Supervised department staff of six student employees, operations, and maintenance of all sound equipmentDeveloped and maintained good campus relationsPrioritized tasks in order to meet deadlines for sound eventsManaged departmental budget

Set up and operated sound for all dramas and programmingCoordinated all activities and planned various programsReceived feedback from campers about their camp experienceReported directly to Camp Director