Doina Mihaela Grigoras Email and Phone Number
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Experienced travel executive with +17 years managing tourism companies of +150 employees and leading multidisciplinary cross-functional project teams, in fast-paced environments. Roles of Executive Director, Director of Operations, Business Development Manager, Product Manager, implementing and developing travel online platform and management of travel agency networks.Knowledge and passion for product management applying DABL (Discovery, Alpha, Beta, and Live) Agile Scrum, or Kanban with a preference for using Atlassian Jira, Service Desk, and Confluence. Entrepreneurial and travel consultancy mindset.My favorite saga of all times is Dune by Frank Herbert - I remember thinking (while completely fascinated with the genius of the author and his amazing storytelling talent) that a good ruler of a company should be like a wise ruler of a planet: understanding of the fact that responsibility is a virtue and a duty, that one should manifest engaging self discipline and maximum efficiency, embrace and encourage change, creative approach, exposure to information and novelty and that real politics is an art. And I remember secretly wishing to become one - not a planet leader, but a wise ruler of a community. I added to the list a personal firm belief - kindness is difficult, but it should be a lifestyle.I soon became fascinated with business models - mainly because I think companies are just communities with certain sets of rules, always making the effort to enter the main stream preoccupation of their targeted consumers tribe. But I accomplished what I had set my mind to and I took care to apply and improve on the above mentioned attributes - this is how I ended up being a seasoned executive with over seventeen years of practice in the European travel & tourism industry. My proven track record and expertise range from executive and managerial functions to B2B sales & marketing, sales strategy, product management, destination marketing, corporate travel, customer care and event organizing.My in-depth theoretical knowledge of the travel & tourism industry is put to the test constantly, especially with the advent of tech. But since in healthy communities you can only be a team member and leader at the same time, I have built from ground up and trained during the last decade a host of professionals in my domain, be they students, colleagues or clients.In case you want to discuss the sociological impact of science fiction books, the science of the mind, the art of making chocolate, travel tech or how I could contribute to your community, leave a message.
Verita Foundation
View- Website:
- veritafoundation.ro
- Employees:
- 3
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Project Manager I Social, Emotional And Ethical Learning FacilitatorVerita FoundationBucharest, Bucharest, Ro -
Product Manager - Business DevelopmentAsengana Inc. Jun 2016 - PresentBucharest, RomaniaProduct Manager – www.asengana.com - Writing and product management platform for authors- Coordinate cross-functional local and remote agile delivery teams of +4 members (product owners, UX/UI designers, and front / back-end developers) in an Agile environment.- Product management using DABL – Discovery, Alpha, Beta, and Liveo drive product roadmap execution into features and product deliveryo gather customer feedback regarding existing and planned features- Marketing tasks: content management and set-up launch strategy.- Business development tasks: research into development of country business units and scaling from online platform to hybrid publishing entity.Consultancy – Business Development - strategy, management, sales and operations.Projects currently managed are:- A travel agency specialized on personalized exotic tours - management coaching, product management, finance & business intelligence- OTA (Online Travel Agency) - set up operations & working infrastructure, management coaching, establish procedures- Two chocolatier franchises & a gourmet shop - product management, copywriting , acting as sales executive – corporate and events, management coaching, sales strategy- A high-end custom-made Italian furniture manufacturer: establishing a comprehensive communication strategy, devising the implementation plan -
Project Director - Destination Sales ManagementFibula Air Travel S.R.O. Oct 2018 - Jun 2019Bucharest, Romania- Set up all processes, elements and procedures in order to develop and improve the sales for Greece. Team of three people and I coordinated with all other departments involved.- From March until the end of May I was delegated in the office in Prague in order to implement the business model of the company: setting up all procedures related to the back office system and B2B and B2C sales platforms, training employees, check and comply with the legal requirements, managing a launch event, managing the relationships with the suppliers and partners -
Executive DirectorChristian Tour Sep 2016 - Mar 2018Bucharest, Romania- Control and direct the daily operations and their alignment with the set objectives, follow-up on the strategic plans of the company, coordinating a team of more than 15 managers and +150 employees, managing a +75 million euros budget and protecting the business interests of the largest tour operator in Romania.- Management of financial operations for local and newly set-up office in Spain, Tenerife- Launch of a new B2C travel booking platform and other IT developments- Contract review and negotiations- Coordinate execution of policies and procedures to ensure that the company would be compliant with the new legislation in the field of tourism to be approved- Recruitment and training- Maintenance and development of positive relationships with B2B clients, suppliers and officials- Product management and improving the product communication- Conflict mediation- Encouraging a culture of communication and collaboration. -
Executive DirectorTez Tour Romania Oct 2010 - Aug 2016Bucharest, Romania- Achieved goals: building and consolidating a strong 1200+ travel agencies retail network and maintaining a +90% occupancy rate- Careful product management (from hotel review and selection to structuring the website and catalog production)- Personalized B2B sales and marketing strategy (devise strategies and foster business relationships in order to create and close sales opportunities, as well as develop and manage already existing partnerships; contract management; motivational and post-sales strategy development - monitoring the effectiveness of our actions against agreed KPIs and providing regular reports on results and progress; organize over 50 specialized trainings all over the country; sales support & conflict management)- Efficient coordination of all departments, budgeting, and reporting- Coordination of public relations and brand awareness activities/events (social media campaigns, fairs attendance, promotional events), crisis management.
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Operation Director & Travel Agency ManagerAa Travel Romania May 2010 - Oct 2010Bucharest, Romania- Overseen the running of the business for a six months project and developed a fast-growth strategy to exceed the set targets by 40%.- Led, trained, motivated and coordinated a 5-member team, reorganized procedures, managed and followed-up on the supplier contracts/agreements, dealt with complaints, elaborated and supervised the online marketing strategies.- As a special project, for three months I organized and coordinated two-weeks recurring 200+ groups travelling to Bulgaria.
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Business Development ManagerTez Tour Romania Nov 2008 - Apr 2010Bucharest, Romania- Leadership of a team that managed a 1200+ B2B client portfolio, concentrating both on coordinating operational activities and streamlining retailers’ communication.- Because the office was the outgoing unit a multinational tour operator, the strategies were concentrated on B2B sales and marketing, ranging from improving customer support to managing marketing campaigns, participation in national travel and tourism fairs, promotional events, road shows.
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Project Manager - Political And Corporate Event PlannerDekon Congress & Tourism Srl Oct 2007 - Nov 2008Bucharest, Romania- Event planning - corporate regional meetings and incentive trips in different countries around Europe- Organization and supervision of logistics for official visits in Romania of the President and Prime Minister of the Republic of Turkey (October 2007 and March 2008) -
Junior Teaching Assistant - Management, Organizational Culture & Techniques Of Tourism OperationsRomanian - American University Oct 2007 - Jun 2008Bucharest, RomaniaTeaching remains one of my favorite jobs. I will always consider mentoring and training a great responsibility and challenge since people rely on you to provide them with information and tools in order to better face and adapt to the professional world. Techniques of Tourism Operations Seminars 10/2007 – 01/2008Organizational Culture Seminars and Management Seminars 03/2008 – 06/2008
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Product Development Manager - Product Management, Team ManagementSunmedair Travel & Tourism Services Sep 2006 - Oct 2007Bucharest, Romania- Management team of 4 to 8 consultants and worked on developing the leisure products. - Re-engineering process centered on customer support led to a 30% increase in department sales and an 87% client retention rate. - Product development run from sourcing, negotiating and contracting with old and new suppliers, pricing and marketing all services to planning, supervising and strategically analyzing the sales.- Screening interviews and direct recruitment process- Define the operational structure and internal procedures of the department- Train travel agents in selling and communication techniques and customer relationship management, performance feedback.- Account manager for top executives in some of the corporate client companies we had. -
Travel Consultant - Outgoing Leisure & Corporate, Event PlanningSunmedair Travel & Tourism Services Mar 2004 - Sep 2006Bucharest, Romania- Product management (planning and rolling out travel packages and customized trips for individuals, small and large groups; creating deluxe, exotic, wedding / honeymoons packages) and direct sales (leisure packages for individual and corporate clients; individual and group hotel reservations; acting tour leader - supervise large groups for European destinations).- Assist with the organization of big corporate events, since they required careful planning.
Doina Mihaela Grigoras Skills
Doina Mihaela Grigoras Education Details
Frequently Asked Questions about Doina Mihaela Grigoras
What company does Doina Mihaela Grigoras work for?
Doina Mihaela Grigoras works for Verita Foundation
What is Doina Mihaela Grigoras's role at the current company?
Doina Mihaela Grigoras's current role is Project Manager I Social, Emotional and Ethical Learning Facilitator.
What is Doina Mihaela Grigoras's email address?
Doina Mihaela Grigoras's email address is do****@****hoo.com
What schools did Doina Mihaela Grigoras attend?
Doina Mihaela Grigoras attended Universitatea Româno-Americană Din București, Universitatea „alexandru Ioan Cuza” Din Iași.
What skills is Doina Mihaela Grigoras known for?
Doina Mihaela Grigoras has skills like Tourism, Negotiation, Management, Event Management, Strategy, Leisure Travel, Crm, Contract Negotiation, Business Strategy, Project Management, Training, Business Planning.
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