Bob Doll Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Ohio Area

Contact: 513.604.9045, BobDoll.Doll@gmail.comThe Doll Solutions Group is a professional business and IT consultancy, specializing in insurance, banking, government and the acquisition and implementation of Customer Communications Management (CCM) systems including Cincom Eloquence, iD WorkStation, Calligo, Oracle IStream & Text. The consultancy provides high quality technical and analytical services, backed by extensive knowledge and experience. The consultancy is in insurance companies, including health care, life & disability, dental & vision, property & casualty, workers’ compensation, and life as well as banking and governmental agencies, including family services, child support and pension funds.Customer Communication Management Systems (CCM) Expertise Includes:• Document template library design & development• End user interactive document creation process and workflow• Batch and triggered document processing• Application/system integration and design• Data integration• Delivery including print, email, fax, messaging, portal, archive, etc.• Mailroom equipment integrationDocument experience includes claims, customer service, contracts (health, life & disability, dental & vision), care management, policy and billing/statement documents and communications, certificates.To help clients succeed with technology and achieve a competitive advantage we facilitate results such as:• Reduction in operating costs with a significant return on investment, creating more efficient operations• Improved customer experience, satisfaction and retention through personalized, compelling and timely communication• Significant reduction in compliance risk• Increased revenues due to customer acquisition and growthHeadquartered in Cincinnati, Ohio, the Doll Solutions Group provides business consulting services nationally and internationally.

Cincinnati, Ohio Area

Cincom Systems Document Solutions Group provided insurance companies, banking and governmental agencies with document composition, management and archive software systems including Cincom Eloquence, iD WorkStation, Calligo, Oracle IStream & Text. The division emphasis was on developing and licensing software, which is a services oriented architecture (SOA), and is XML and messaging based. • Customer needs analysis, overall system design• Integration with claims, customer service, policy, enrollment, medical management, care management, Medicare, Medicaid and billing application software• Integration with intake, archival and portal document management systems• Document and template design and authoring, including end user interactive requirements• Sales presentations and proposal development• Project management, installation and implementation• Training and education • Customer product use audits with improvement recommendations

Pioneer Systems, acquired by Unisys Corporation, was a startup relational database software development company.• Successfully launched and grew company to significant scale by building image and presence in the market, sourcing funds, creating partnerships and developing business • Created successful marketing plans, campaigns, major press coverage, new product launches and branding on limited budgets with highly creative guerilla tactics• Developed business through partnerships and enterprise customer acquisition• Developed and managed staff and teams• Fiscal planning and responsibility

Attachmate (previously ICC, then DCA) was a startup communications software development company. • Directed the business development and customer support activities for the U.S, federal government, Asian/pacific and Japanese markets

Unisys was a leading computer systems company at this time.• Providing technical support in hardware/software systems• Initiating district-wide sales and technical training programs for distributor and manufacturing software applications• Accountable for training sales and marketing professionals

Bachelor Of Business Administration (B.B.A.), Marketing

Bsba, Business Marketing, Cum Laude

Activities and Societies: Member Xavier Baseball Team