Eric Doll Email & Phone Number

Remote

Tucson, Arizona Area

Maintains home networks and computers for family, friends and co-workersBuilt personal computers, from home servers to micro-desktops with XP and Vista operating systemsOperating system and hardware repair for desktops, laptops and servers;

Tucson, Arizona Area

Works with support tickets for a wide range of issuesRegularly images and deploys desktop workstations for a variety of work environments including medical, legal, financial, engineering and graphic design firmsAccomplishes data recovery and hardware reimaging of workstations and servers which have experienced data lossImplements reoccurring tasks for automation of backups and patching of workstations and serversProvides comprehensive training on new software for clients and creates step-by-step instructions for company employees and clientsWorks with clients to resolve complex issues related to software and hardware installationsScripts automated installs of software updates reducing client downtimeSets up networks in virtual environments for production use and for sandbox testingReviews patching and virus scanning on servers and workstations to check for complianceSupports remote users around the world ensuring secure connection to main office resourcesInstalls and troubleshoots peripheral devices on workstations and serversMTCTCE CertificationMTCNA Certification

Responsible for screening passengers and carry-on items and ensuring prohibited items do not enter secure areasWorking unsupervised, making independent decisions to ensure the safety of all luggage loaded onto aircraftScored in the 90th percentile of peers nation-wide during 2009 Recertification Testing

Implemented a Microsoft EXCEL database on the company network to track daily production metricsResponsible for set up, general maintenance and operation of a cold forge heading machine Performed quality assurance checks on parts produced ensuring parts are machined to specification, including tolerances as low as .001 of an inchMaintained a production level of 40k aerospace compliant parts daily

and implemented a Microsoft EXCEL audit spreadsheet designed to account for all petroleum and cryogenic product movementsSaved the Air Force $15,000 annually by updating out-of-date computer programs and procedures Maintained and administered the Fuels Automated Systems network allowing office computers to communicate with fuel tanks through a WAN Supervised and mentored ten Airmen in daily flight line operations, assisting in their career and personal development Audited 10,000+ fuel transaction documents monthly to ensure completeness and accuracy Coordinated with Defense Fuels Region (DFR), Defense Energy Support Center (DESC) and local suppliers to ensure uninterrupted fuel supplyIdentified inventory variances, investigated excessive gains and losses and prepared weekly inventory reports for headquarters for classified processing

Updated Lakenheath's Fuels Automated System to comply with DESC procedures and guidelinesMaintained and administered the Fuels Automated Systems network allowing office computers to communicate with fuel tanks through a WANSupervised and mentored six Airmen in daily flight line operations, assisting in their career and personal developmentDeployed in support of Operation Iraqi Freedom as an Accountant and Controller dispatching and accounting for over $3 million of fuel daily

Managed and performed daily inspections of fuels storage and dispensing systems for the second largest fuel facility in; Supervised and mentored twelve Airmen in daily Bulk Storage operations providing training and guidancePerformed daily maintenance and repair on 27 refueling and 8 general purpose vehicles

Bachelor'S Degree, Computer/Information Technology Administration And Management

Aas, Computer Networking/Administration

Aas, Computer Networking And Security

Supervision