• Develop desktop apps using Electron.js for firmware communication, and React.js for the front-end UI for 2 types of micro-bioreactor instruments. Implement functionalities such as instrument control, real-time monitoring, and data analysis.• Contribute to product planning by evaluating implementation feasibility. Lead system and workflow design for new features, creating prototypes for PoC initiatives. Complete multiple projects, such as receiving data remotely via a WiFi connection for data redundancy, developing engineering tools for the technical support team, and more.• Optimize system performance by introducing new technical approaches and refining algorithms. Achieve a 5x increase in communication speed between software and firmware, reduce bug reports by 80%, and enhance memory usage, enabling the system to handle 4x the amount of data for experiment analysis.

• Provided remote guidance and mentorship to novice students, enhancing their proficiency in HTML/CSS and JavaScript. Responded to online inquiries, clarifying fundamental web development concepts and guiding students towards improved coding practices.• Delivered individualized code reviews and constructive feedback on assignments. Motivated approximately 30 students each semester to achieve their learning goals and successfully graduate from their program.• Assisted in curriculum development, collaborating with instructors to refine educational materials and tailor content to meet the needs of diverse learners. Contributed insights that resulted in the alignment of course content with industry best practices and emerging trends.

• Managed Project Management team, guided and review project management activities to achieve company goals.• Developed SOPs and execution guidelines, resulting in a 20% reduction in service/product delivery and payment collection periods in Q1, 2021.• Defined cross-department work protocols, optimized the solution planning workflow and service delivery process, and increased bid-winning rates by 20%.• Supported new product development through early adopter identification, POC facilitation, and feedback collection.

• Led the development of customized surveillance intelligence solutions. Developed plans to outline project scope, timeline, budget, and acceptance criteria with Sales, Technical and Finance teams.• Monitored development progress to ensure that teams working on desktop applications, IP cameras, NVR servers, CMS servers, and AI algorithms could collaborate smoothly and complete tasks on time with high quality.• Tracked the sales activities of VIPs, aligned the project development strategies, and guided internal teams to reprioritize actions. Achieved 30% increase in project turnover rate from the top-tier clients of the company.• Project reference: Blacklist face recognition system at Japan shopping malls, Business intelligence system at Singapore retail store.

• Monitored new product development (NPD) progress. Oversaw product quality from the early mass production pilot run. Coordinated R&D, Production and Quality Assurance departments to enhance new product development and ensure the final product meets market demands and company goals.• Collected and consolidated sales and customer feedback. Initiated design change requests and facilitated product iteration project kick-off at product review meetings. Assisted product change evaluation, product lifecycle management, and production process optimization.• Conducted product-market fit analysis, industry trend analysis, competition analysis, and studied the new products released by competitors. Developed sales materials and collateral, including product datasheets, user manuals, technical briefs and performance test reports.