Dolly Jackson Email & Phone Number

United States

70 Commerce Center, Greenville SC

Company Liaison between Hollander Sleep Product and our manufacturing, purchasing, and shipping department to ensure all areas are updated on new orders/changes to existing orders. Facilitates bi-weekly meetings to ensure timely shipment.. Import/exports all EDI documents. Setup/maintain new item(s) cross references and ship to tables.Organize and scan.

Greenville, South Carolina Area

• Working with Companies and carriers to manage all incoming freight bills via EDI, email, fax, imaging to ensure timely payments for both. This would include International, Domestic, and Canadian shipments.
• Working with clients and IT group to help setup business rules to process their invoices with the GL coding per their direction; create and automate customized reports to run monthly.
• Update/correct invoices in the database per client’s directive.

Manage the day to day activities of the Customer Service Department inclusive of EDI, returns, warranty issues, program implementations and related policies for Confluence Watersports. Annual revenues of approximately $65 million and staff size responsibilities of 11 customer service reps. Received the "Vendor of the Year Award" from Canoe and Kayak.

Managed Vendor Compliance charge backs for all departments, improve process/procedures and consistently reduce charges each year. Create and maintain Shipping Instructions for all Key Accounts to be viewed by Distribution and Customer Service Departments. Acted as company liaison for all major accountsReduced non-compliance charges by over $500K for the.

Easley SC

Responsible for the setup of new trading partners in the EDI translator (PROEDI) and to ensure accuracy of data being imported and exported. Work directly with customers and their compliance groups to ensure we are meeting their requirements.Company liaison for all major accounts: REI, Dick's Sporting Goods, LL Bean, EMS, West Marine, Bass Pro Sporting.

Managed Vendor Compliance charge backs for all departments, improve process/procedures and consistently reduce charges each year. Create and maintain Shipping Instructions for all Key Accounts to be viewed by Distribution and Customer Service Departments. Acted as company liaison for all major accountsRealized more than $200,000 non-compliance savings in.

Responsible for all incoming Purchase Orders (850), Planning Schedule (830), Inquiry (869), and Text Documents (864) and for all outgoing documents including Invoices (810), Advanced Ship Notices (856), and Functional Acknowledgements (997). Responsible for Accounts Receivable, Order Entry, Order Billing, and E.D.I. functions and month end closings.