Directly assists the commander/director in the management of all administrative support program functions. Serves as the resident subject matter expert for all mandated administrative support programs (MilPDS, AROWS-R, vPC). Serves as a unit liaison to the military and civilian personnel offices. Manage Time and attendance for all civilian personnel. Performs other clerical and administrative work in support of the office/organization.

Receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions Also take in and complete custom frame orders. Place and complete custom framing orders. Assisted customers in making framing design decisions Followed work instructions to complete custom orders. Mounted hardware to create frames and complete customers orders in a timely fashion

Empathize with and prioritize every customer's needs with respect and patience while showing ownership and upholding company values. Resolved conflicts, determined customer needs, set appropriate expectations, and provided appropriate solutions for the customer. Researched customer accounts and orders stored on the legacy system. Communicated clearly and concisely with both external customers and coworkers. Documented customer account activities thoroughly and concisely. Clearly understood and responded appropriately to the issues that customers presented. Consistently composed a grammatically correct, concise, and accurate written response to customer issues via online chat and email. Gained experience working with customers from different ethnicities. Effectively prioritized work time to ensure efficiency. Fluent in Windows Operating Systems and Microsoft Outlook Accustomed to using multiple browsers, multiple tabs and window navigation, and instant messenger tools.

Operate Genesis system to schedule/reschedule various types of appointments. Follow up on patient referral requests for treatment in order to assure that appointments are scheduled and services are received timely. Receive telephone calls and visitors; answers questions regarding cancellation of appointments, clinic hours, release of information, services available. Monitor and manages the Army Medicine Secure Messaging System. Maintain clinic files and patient records in accordance with agency/office regulations and guidelines. Prepare correspondence, letters, or notices to patients from rough drafts or provider instruction.

Directly assisted the commander in the management of all administrative support programs. Served as the resident subject matter expert for all mandate administrative support program and as unit liaison to the military and civilian personnel office. Manage drug testing program within the unit. Performed other clerical and administrative work in support of the organization.

Prepare and serve all relocation related correspondence, handouts, notices, or related information to incoming military personnel and their dependents. Manage the Lending Closet program and provided necessary Home Goods to members while transitioning.

Serving food and beverages while maintaining high quality formal table service to customers daily. Ensured proper presentation and preparation of food products and beverages in an appealing way. Organized large parties reservations and special requests efficiently and accurately.

Provided personal assistant and care to patient record patients' medical history, vital statistics, or information such as test results in medical records. Perform routine laboratory tests and sample analyses, successfully administer injectable vaccinations, explain treatment procedures, medications, diets, or physicians' instructions to patients.

Collection of specimens which are to be tested at a federally licensed medical testing laboratory. Perform Electrocardiogram test (EKG). Perform physical measurements which includes vital signs collection (blood pressure, radial pulse, height and weight) and medical history. Prepare specimen and schedule for shipping. Schedule and manage appointments for clients. Follow HIPPA guidelines and ensure protection of all PII is secured.

Obtain blood samples from hospital patients and outpatient. Perform clerical duties which include accessioning orders, registration, processing of clinical specimens, preparing lab specimen. Perform EKG on infant, pediatric, adolescent, adult and geriatric patients. Collect culture swabs for all patients. Other duties as requested and assigned.

Empathize with and prioritize every customer's needs with respect and patience while showing ownership and upholding company values. Resolved conflicts, determined customer needs, set appropriate expectations, and provided appropriate solutions for the customer. Researched customer accounts and orders stored on the legacy system. Communicated clearly and concisely with both external customers and coworkers. Documented customer account activities thoroughly and concisely. Clearly understood and responded appropriately to the issues that customers presented. Consistently composed a grammatically correct, concise, and accurate written response to customer issues via online chat and email. Gained experience working with customers from different ethnicities. Effectively prioritized work time to ensure efficiency. Fluent in Windows Operating Systems and Microsoft Outlook Accustomed to using multiple browsers, multiple tabs and window navigation, and instant messenger tools.

Provide services in support of inventory control, storage and distribution, cataloging or supply identification systems, property utilization, or other related supply activities including those associated with automated or manual supply accounting systems; for items centrally controlled, determine stock replenishment for supplies and other material within funding limitations; assure that supplies and monies are not wasted through excess accumulations and that items are on hand in sufficient quantities and at the time required; in addition to established guides and formulas, determine quantities required and timely stock replenishment; maintain an accurate accounting and reporting system for property; review justifications and recommend action for property not planned; conduct limited management studies on the utilization of property; review records and demands data for determination of obsolete or excess property; offer recommendations for utilization of excess items; prepare reports and documentation for transfer of excess items and locate surplus property that can be utilized; edit supply transactions or provide customer service for urgent critical shortage items and other items requiring special handling when established procedures are not applicable; code and classify requisitions, shipping orders, and other documents; extract requests to other sources of supply or refer them to inventory control point when stock is unavailable or cannot be shipped; determine stock replenishment for centrally controlled items; assure items are in sufficient quantity and that supplies and funds are not wasted through excess accumulation; use established guides and formulas to determine quantities and timely stock replenishment; analyze data based on usage and seasonal demands; have inventory management responsibility for a relatively small number of items which are decentralized and controlled locally; perform other duties as assigned.

Responsible for answering all incoming calls, redirecting them as needed, greet visitors and give directions to residents, visitors, and guests and supports clerical activities. Place orders of office supplies and in-charge of residents cash handling. Maintain current list of residents by name and room number. Assist with staff scheduling, human resource, accounts payable, billing office and other duties as requested.

Worked directly with licensed insurance agents and their applicants and processing telephone interview. Assist bilingual agents and applicants with the telephone interview. Excellent phone and communication skills used also knowledge of medical terminology acquired.

Interact with bilingual customer over the telephone to provide assistance and response to any inquiry about service, product and clarify any concern on customer account or service. Process order and payment for customers account. Educate customer on product, service and value. Keep records of customer interaction and transaction on customers account with computer. Ensure all problems are resolve on customers account or refer any unresolved issue to designated department for immediate assistance before the call has been finalize. Ensure customer is receiving best product and service from company and employees.

Present and sell company products and service to current and potential customers. Maintain up to date sales material and current product knowledge. Establish and maintain current client and potential client relationship. Prepare paperwork to maintain record of contract and sales. Identify and resolve client concern. Communicate new products and service opportunities, special development information or feedback. Implement special sales activities to reduce stock.

Receive, inspect, inventory, store, issues, delivers and turn in organizational and installation supplies and equipment. Operate and maintain unit level supply ordering system for accounting of organizational and installation supplies and equipment. Prepare unit/organization supply documents. Able to issues, receive and maintain weapons. Inspect completed work for accuracy and compliance with the establish procedures. Coordinates supply activities. Review and annotates changes to unit material condition status report. Prost transaction to organizational and installation property book and supporting transaction files. Determines methods of obtaining relief from responsibilities for lost, damage, and destroyed supply items. Worked in the CSSAMO section supporting STAMIS hardware, software, communication devices, local area networks, and wide area networks and manages assigned wireless and satellite equipment.