Dolores Blake Email & Phone Number

Health Plan Director / Regional Sales Manager skilled at accessing key decision makers and increasing revenues. Accomplished leader with a history of driving high-performance teams in serving national clients. Prospect new business and maintain existing customers. Monitor competitor activities and evaluate/adjust sales plans accordingly. Maintain contact management, update account activity and progress, and record sales activity. Maintain strong customer relationships while protecting gross margins. Ensure staff is kept abreast of customer issues/concerns. Participate in trade shows and events to promote products and services. Meet and/or exceed all sales targets. Engage in and deliver training programs. Qualify revenue potential in new and existing accounts. Maintain clear communication.

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  Director, Health Plan Accounts

  Hanger Orthopedic Group

  2004 - Present - Phoenix, Arizona Area

  Actively achieve revenue growth for the billion dollar company, the largest provider of orthotic and prosthetic services in the US. Develop and negotiate relationships with insurance companies such as United Healthcare, Anthem, Kaiser and Cigna in addition to hundreds of smaller regional and local organizations. Develop positive relationships with contract managers, network managers and medical directors to ensure growth.Manage five of the top eight accounts for the organization, resolving major financial strategy issues.Negotiate preferred provider arrangements with optimal payment terms. Secured a 3.8% rate increase with the largest carrier in the United States.Currently negotiating a multi-state (14) client contract to increase reimbursement and services. Collaborate with medical directors to assist in comprehending services and implementing programs, consistently promoting program value and options for amputees.Demonstrate cost savings options for clients, reducing hospital stay durations for new amputees.Develop marketing plans to acquire new business for the company’s 750+ clinics. Train national and regional account managers, set strategy and collaborate with regional managers to handle smaller and local accounts while entrusting national account managers to oversee daily troubleshooting.Assist account managers in properly identifying key decisions makers within target organizations.Developed reporting standards and formats for the organization, and consistently meet or exceed yearly goals.Develop relationships and introduce local management teams to local amputee service providers.Construct sales/business development plans for each targeted payor in the assigned territory.Develop upsell/resell strategies and plans for target customers, review payor reports to identify reductions in business flow, and establish corrective action plans in addition to coordinating contractual agreements.

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  California College Of Health Services

  Respiratory Care Therapy/Therapist