Dolores Cano

Dolores Cano Email and Phone Number

Intelligent Virtual Agent Content Manager at Synchrony @ Synchrony Financial
stamford, connecticut, united states
Dolores Cano's Location
Kansas City, Kansas, United States, United States
Dolores Cano's Contact Details

Dolores Cano personal email

n/a
About Dolores Cano

Dolores Cano is a Intelligent Virtual Agent Content Manager at Synchrony at Synchrony Financial. She possess expertise in six sigma.

Dolores Cano's Current Company Details
Synchrony Financial

Synchrony Financial

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Intelligent Virtual Agent Content Manager at Synchrony
stamford, connecticut, united states
Website:
synchronyfinancial.com
Employees:
9246
Dolores Cano Work Experience Details
  • Synchrony Financial
    Process Analyst
    Synchrony Financial
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  • Synchrony Financial
    Intelligent Virtual Agent Content Manager
    Synchrony Financial Aug 2017 - Present
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  • Synchrony Financial
    Site Surveillance Senior Specialist
    Synchrony Financial Jan 2000 - Present
    • Analyze data using reports from Data Warehouse to perform account level validation of processes such as monetary adjustments and account reopening, etc.• Support root-cause analysis investigation on operational risks, defects, etc.• Develop reporting for identifying defects, providing feedback, coaching and documentation of closed loop.• Interface with Senior Leadership on processes, identifying improvements, and providing reports for risk analysis as required.• Work cross functionally with process owners when process improvement opportunities are identified.• Responsible for developing Standard Operating Procedures for Surveillance processes, assisting Internal Controls in documentation, and aiding in compliance/audit testing• Conduct periodic process control assessments• Partner with leaders within Operations to improve areas when gaps are identified.• Maintain an up-to-date database for surveillance activity for reporting purposes.
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  • Synchrony Financial
    Content Manager
    Synchrony Financial Jan 2000 - Present
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  • Synchrony Financial
    Content Manager
    Synchrony Financial Jan 2000 - Present
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Dolores Cano Skills

Six Sigma

Dolores Cano Education Details

Frequently Asked Questions about Dolores Cano

What company does Dolores Cano work for?

Dolores Cano works for Synchrony Financial

What is Dolores Cano's role at the current company?

Dolores Cano's current role is Intelligent Virtual Agent Content Manager at Synchrony.

What is Dolores Cano's email address?

Dolores Cano's email address is dolores.cano@ge.com

What schools did Dolores Cano attend?

Dolores Cano attended Baker University.

What skills is Dolores Cano known for?

Dolores Cano has skills like Six Sigma.

Who are Dolores Cano's colleagues?

Dolores Cano's colleagues are Bryan Rocha, Lisette Tejeda, Kritika Pandey, Jamel Nota, Yolanda Villanez, Toure' Williamson, Julie Harris Derrigo, Mba.

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