Dolores Simpson Email & Phone Number

I am currently a student at Per Scholas pursuing an entry level position, and expanding my knowledge and hands on skills in IT support. I come from a Hospitality/personal care background. I have always been passionate about helping people and being able to solve problems creatively. Through my experiences, I’ve developed strong Customer service, collaborative, and communication skills that I can bring to the field. I am now CompTIA A+ certified and want to gain more experience in this industry to eventually excel in Helpdesk support and be able to do remote desktop troubleshooting in order to have a better work life balance. I believe this training will equip me with the necessary skills and knowledge to succeed in these roles.I volunteer yearly with A.I.A sorority at their Hair Blitz where I braid hair for underprivileged children to prepare them for going back to school. I also occasionally volunteer at different food banks throughout the year.