I started in the industry as a sales representative for an outbound campaign servicing to people in the United States and worked my way up from there. I am a self-starter and have worked for people from different industries such as IT, Marketing among others. Prior to working from home, I have a solid 5 year experience in the call-center industry, which gave me the discipline, skills and knowledge.I have a broad orientation in customer service, support and sales since I worked with clients providing customer service and telesolutions to their customers. I have also handled trainings for agents ranging from call-center management campaigns, mentoring new hires. With all the experience I have, I am comfortable in dealing with people in all levels.