Dominador Ibanez Email & Phone Number

Ottawa, Ontario, Canada

Tasked with assisting in the execution of CC evaluations, ensuring compliance with program requirements and relevant standards.

Burlington, Ontario, Canada

Dedicated Technical Support Specialist, providing top-tier service to customers. Expert in cyber security, communication, problem-solving, and adherence to procedures. Handling technical calls for subscribers at Cogeco.

Ottawa, Ontario, Canada

IMU Technology Inc. is a tech startup that I co-founded during my time at the Entrepreneurship Co-op hosted by Algonquin College. It aimed to specialize in SaaS and IT contract work for both private and public sectors. As the cybersecurity lead, I developed and enforced policies and procedures for data security, compliance, and IT best practices.

Ottawa, Ontario, Canada

Ontario, Canada

Provided support through cloud-based conferencing services and the ServiceNow ticket queue. Administered Active Directory accounts and permissions for associates. Used tools from third-party vendors such as Honeywell and Zebra. Operated and maintained a variety of printing systems namely Océ/Canon, Xerox and Lexmark printers. Managed order and replacement of toner and supplies. Repair and serviced printer parts throughout the distribution center. Trained and mentored new recruits to the technology team through hands on learning experiences and creation of on-site documentation. Assisted in support for cloud-based software to associates.

Cornwall, Ontario, Canada

Repaired, configured, and installed computer hardware and parts. Managed user accounts and privileges of operators and management staff. Administered and filed daily reports and compliances for site system health status.

Constantly exceeded productivity goals as implemented by the corporation. Carried out result-oriented work in harsh work environments of -20° C and spent time doing shiftwork during irregular hours in a 24/7 work environment. Passed machine handling training to obtain licenses to operate equipment in a safe and efficient manner. Acquired IT position thereafter being promoted internally within the company.

Cornwall, Ontario, Canada

Maintained and serviced computer hardware and assisted in configuring computers. Carried out tasks provided with a group of other students on placement to a professional degree. Earned recognition as part of the top performing team during the capstone project.

Kingston, Ontario, Canada

Tasked with stewardship of the cleanliness of the dining area, maintained neatness and sanitation. Provided hospitable customer etiquette and demeanor, ensured the client’s satisfaction. Serviced food and assistance to residents with special care requirements.

Kingston, Ontario, Canada

Maintained bar area and kept the area in top shape, serviced an entire restaurant during peak hours. Looked after customers satisfaction to ensure their repeated support for the establishment. Assessed customers needs and limits to serve appropriate creations accordingly.

Post Graduate'S Certificate, Cyber Security Analysis, Gpa 3.7/4

Ontario College Diploma, Computer Networking And Technical Support, 3.6/4