Dominic Cavalli Email & Phone Number

San Francisco, CA, US

San Diego, CA, US

San Francisco, CA, US

San Francisco, CA, US

∙ Led the training of new hires, and conducted shadow sessions for potential recruits.∙ Created a training video to assist in the sales team’s training and development.∙ Exceeded service standards resulting in an NPS score 50% above plan.∙ Played a key role during the COVID-19 shelter-in-place order by launching and developing an SOP for a new curbside.

San Francisco, CA, US

∙ Utilized programs such as Salesforce and Zendesk to assist in the expansion of the consignor base by building rapport through various methods of outreach to convert new consignors. ∙ Developed and maintained a relationship with new consignors for 60 days to maximize repeat business and gain new referrals to the platform. ∙ Assisted in new hire training.

San Francisco, California, US

∙ Successfully launched a new Stale Leads Team by re-engaging potential driver partners through text messages, resulting in an increased lift.∙ Achieved 1,500+ first trips by guiding driver partners from 254 cities through the sign-up funnel while researching and meeting city requirements.∙ Developed and conducted a time management workshop on Eisenhower.

New York, NY, US

∙ Top Sales Leading Manager Q2 FY 2018∙ Analytically fused policy, business goals and the customer experience to exercise executive decision making. ∙ Delivered exceptional customer service standards to maintain a high secret shop score of 98%.∙ Adjusted merchandising methods to increase men’s line of business 3% above goal.∙ Recruited, interviewed and.