Domenico Capolupo Email and Phone Number
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As a Senior Business Process Consultant, I have delivered measurable success to various companies through my multifaceted roles as a Senior Product Manager and Senior Business Analyst. Leveraging my expertise in business process optimization, I have spearheaded initiatives that enhance operational efficiency by 40%, reduce costs by 50%, and drive revenue growth.In my capacity as a Senior Product Manager, I lead different teams in developing and launching innovative products that meet and exceed customer expectations. By conducting thorough market research, gathering user feedback, and collaborating closely with engineering and design teams, I bring products to market that capture market share and generate substantial revenue streams for the organizations I serve.As a Senior Business Analyst, I play a pivotal role in identifying process inefficiencies and implementing targeted solutions to streamline operations and improve productivity. By conducting comprehensive analyses of business processes, identifying pain points, and recommending process improvements, I help companies achieve more than $2 million in cost savings and operational improvements. Whether it's through implementing automation solutions, optimizing workflows, or redesigning business processes, I am committed to delivering measurable results that drive long-term success for my clients.Overall, my track record as a Senior Business Process Consultant reflects my ability to drive meaningful change, deliver tangible results, and provide strategic guidance that positively impacts the bottom line of the organizations I work with. My dedication to excellence, combined with my extensive experience and expertise, positions me as a trusted advisor and valued partner in achieving business objectives and driving sustainable growth. Contact me at capolupod@gmail.com for more information. Skills: Access, SQL, QlikView, Splunk, Power BI, Tableau, API integrations, Automation Anywhere, UiPath, Balsamiq, Miro, Jira, ServiceNow, Azure DevOps, Salesforce, IBM Blueworks Live, Actico, Tridion, Decisions, iGrafx, Waterfall, Agile, Kanban, Kaizen, Software Development Life Cycle, SAP, Oracle, Microsoft Dynamics, DocuWare, Alfresco, Teams, Slack, Asana, Confluence, UML, Git, SVN, Bitbucket, Google Data Studio, Celonis, Fishbone, LSS, Minit, Nintex, Appian, Pega, IBM BPMIndustries: Government, Human Resources, Finance, Banking, Logistics, Transportation, Supply Chain, Legal, E-Commerce
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Principal ConsultantPack Leader SolutionsFlorida, United States
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Senior Business Analyst | Expert In Process Optimization & Business Process DocumentationAetna, A Cvs Health Company Jan 2023 - PresentHartford, Connecticut, UsAt Aenta, I joined as a Senior Business Analyst to analyze, document, and optimize several internal processes and procedures. I worked closely and collaborated with IAM subject matter experts on creating Workday HCM workflows for complex engineering standards documentation. I also Engineered a comprehensive documentation strategy to codify business processes, leading to the implementation of visual business process and decision management software; updated workflows and reduced errors by 50%.My accomplishments include: Reduced annual operating expenses by $3,000,000 in 2023 by auditing & optimizing Workday HCM workflows for complex engineering standards across 14 different departments & reducing operating errors by 50%. Drove an estimated $10,000,000 in cost savings over a 5 year span by refining business processes strategy & decision management software, increasing efficiencies by 33%. Generated ~$1,200,000 cost savings annually by implementing custom widgets and reports in ServiceNow Performance Analytics, resulting in improved key performance indicators (KPIs) and service-level agreements (SLAs) tracking. Leveraged ServiceNow and ELDAP modules to optimize portfolio management, resulting in a 15% increase in project success rates & generating additional $7,000,000 in addition recurring revenue. Enhanced Lucidchart process flows with BPMN 2.0, gathering detailed client requirements to inform project builds, saving estimated $70,000 in project rework costs & ensuring smoother project execution. -
FounderOpply Llc May 2018 - PresentWorking with an amazing team to launch a new offering to the masses that will change the job market forever. -
Senior Business Analyst | Leader In Product Management & Business Process DocumentationResident Interface - By Hunter Warfield Feb 2021 - Dec 2022Tampa, Florida, UsAs an Agent of Change, I initially started as a Senior Business Analyst at Resident Interface and later was promoted to Senior Product Manager. I worked closely with business leaders, clients, and stakeholders to create BRD’s, process flow diagrams and bridge the gap between end users and the development team. My accomplishments include: Generated $2,000,000 annual cost savings by establishing cross-functional team business processes, governance & alignment between corporate and project strategy. Created an additional $385,000 in cost savings for 2021 by implementing a custom ServiceNow dashboard which improved leadership ability to make data-driven decisions on operational metrics. Crafted product strategy aligned with company vision, incorporating market research and trend analysis with feedback to drive growth over 42% resulting in 8 new client accounts with a total add of $3,800,000 in revenue. Partnered with cross-functional teams to establish governance processes, ensuring project alignment with corporate strategies and budget constraints saving the company over $2 million annually. -
Senior Business Process Consultant | Expert In Process Documentation & Kpi OptimizationCeridian Nov 2020 - Jan 2021Minneapolis, Mn, UsJoined Ceridian as a contractor for a 3-month contract to analyze, review, enhance and build new processes for existing workflows. While working with onshore and offshore teams, I optimized internal and external processes resulting in a reduction of 25% operational costs. My accomplishments include: Reduced operating expenses $150,000 per year by optimizing workflows which reduced client onboarding time 40%. Reduced manager onboarding time by 40%, a $143,000 annual cost savings by redesigning the onboarding process with Lucidchart. Identified additional 25% reduction in operational costs through process optimization and efficiency enhancements. -
Senior Business Process Consultant | Expert In Rpa Solution Design & Workflow CreationRaymond James Oct 2018 - Oct 2020St. Petersburg, Florida, UsAt Raymond James, I joined as a Senior Business Process Consultant, leveraging my expertise to drive transformative change and save the company over $3 million in operational costs. Through analysis and strategic initiatives, I identified process inefficiencies and implemented targeted solutions, resulting in over 40% improvement of operational efficiency and cost savings. By collaborating closely with cross-functional teams, I optimized workflows and streamlined business processes, positioning the company for sustained growth and success in a dynamic market landscape.My accomplishments include: Generated $4,500,000 in cost savings/revenue by refining company-wide business processes, fostering seamless interaction across functions and departments and achieving 100% compliance. Saved $3,000,000 annually by implementing PMN 2.0, VSM, and T&M modeling techniques for robust system mapping, ensuring alignment with organizational objectives allowing 3 departments to re-organize. Drove LSS engagements with $1,200,000 in cost savings, reducing costs by more than 45% via process engineering reviews and audits, identifying opportunities. Implemented RPA and LSS methodologies for internal and customer-facing products within Raymond James, enhancing security by 28% and achieved a Net Promoter Score (NPS) of 9.0 from advisor satisfaction surveys. -
Lead Business Process Consultant & Analyst | Sme In Requirements Gathering & Business Process DesignComputer Aid, Inc. Aug 2013 - Oct 2018Allentown, Pennsylvania, UsDuring my five-year tenure at Computer Aid, I served as a Lead Business Process Consultant, driving impactful change and delivering measurable results. Leveraging my expertise, I spearheaded initiatives that optimized workflows, streamlined operations, and enhanced efficiency over 65%. Through collaborative efforts and strategic guidance, I implemented solutions that resulted in over $5 million cost savings and operational improvements, positioning the company for sustained success and growth.My accomplishments include: Delivered HCM process deployments under strict deadlines, achieving 100% of the project plan for each endeavor. Deployed as a Lead Business Process Consultant across 15 different states and over 32 clients. Serviced different sectors from government and healthcare to legal and commercial. Specialized in Robotic Process Automation with savings of over $5 million throughout 10 clients -
Logistics Analyst | Expert In Google Maps And Route-Planning OptimizationGoogle Mar 2012 - Jun 2013Mountain View, Ca, UsTasked with ensuring the success of a Google Maps project by mobilizing a team of drivers and coordinating complex short and long-range project logistics, I developed and revised existing routes to optimize data capture process and outcomes and monitored team compliance with project scope and guiding regulations.My accomplishments include: Achieving objectives for enhancing the quality of street view imaging for a 14-state area. Receiving praise for a high success rate in project delivery alongside a top efficiency score. Proposing a method for reducing fleet maintenance costs. Identifying an opportunity for improving compliance with state and federal privacy laws. -
Business Analyst | Compliance & Business Documentation SpecialistBny Mellon May 2011 - Mar 2012New York, Ny, UsCharged with leading compliance review, analysis, and investigation for retail and wholesale lockbox accounts, I directed activities of three separate mid-size teams delivering 24/7 compliance support and also led training function for department.My accomplishments include: Initiating time and motion studies to support a data-driven approach to department reorganization and process and procedure revision, resulting in marked reduction in capacity for human error. Developing a data tracking and recording system offering improved control of sensitive client information. Steering adoption of new anti-money laundering rule set to foster departmental compliance with FINRA Rule 3310. Facilitating department Sarbanes-Oxley training and adeptly monitoring compliance. -
File Clerk | Mailroom Specialist - Filing And Processing SpecialistCohen & Grigsby, P.C. Sep 2010 - May 2011Within this large corporate law firm, I supported the processing and distribution of time-sensitive materials, including correspondence, legal files, and deeds. I also facilitated new hire orientation and training.My accomplishments include: Receiving swift promotion from a Mailroom Specialist role to a File Clerk position after setting a pace ahead of my peers for outstanding personal performance. Taking the initiative to develop a standard operating procedure guiding the process for the onboarding of new hires
Domenico Capolupo Skills
Domenico Capolupo Education Details
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Thomas R. Kline School Of Law Of Duquesne University -
Duquesne UniversityPsychology And Criminology
Frequently Asked Questions about Domenico Capolupo
What company does Domenico Capolupo work for?
Domenico Capolupo works for Pack Leader Solutions
What is Domenico Capolupo's role at the current company?
Domenico Capolupo's current role is Principal Consultant.
What is Domenico Capolupo's email address?
Domenico Capolupo's email address is ca****@****ail.com
What is Domenico Capolupo's direct phone number?
Domenico Capolupo's direct phone number is +156137*****
What schools did Domenico Capolupo attend?
Domenico Capolupo attended Thomas R. Kline School Of Law Of Duquesne University, Duquesne University.
What are some of Domenico Capolupo's interests?
Domenico Capolupo has interest in Animal Welfare, Children.
What skills is Domenico Capolupo known for?
Domenico Capolupo has skills like Recruiting, Leadership, Technical Recruiting, Internet Recruiting, Interviews, Public Speaking, Social Networking, Legal Research, Talent Acquisition, Sourcing, College Recruiting, Team Building.
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